askadoctor.help C.
I got the help I needed
I got the help I needed
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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askadoctor.help C.
I got the help I needed
Sherry B.
I waited to see if what was recommended actually worked. It did! Information was gathered to determine the next course of action in a timely manner. I highly recommend this service for quick help.
askadoctor.help C.
Had a fairly simple request, more for peace of mind. Was quick n easy. Got a thorough answer from Dr Dan. Very happy.
askadoctor.help C.
Doctors quickness to understand, and the care she put in her responses
Robert
I was told that I would receive a call, but didn't. I waited a significant amount of time before being informed that I would be chatting on line. The chat was good but the pauses made it seem a little disjointed. The doctor was clearly sympathetic and provide that she could not examine me, I think the interaction was good.
Mary Ann C.
Dr was kind informative and checked to see I understood her directions
customer
the doctor called me back quickly and after explaining my symptoms he advised me to go to the emergency room which I did. I was admitted and after 3 days of tests they finally figured out my problem was caused by a UTI which wouldn't had been found if I didn't take the suggestion of your doctor.
Christine C.
I initially gave a decent review and now I have to edit my response and add BEWARE. They tell you it’s $5 to get an answer but they charged me $55 to join some membership!! I cancelled the membership and the charge is still pending so I’m waiting to see if the charge doesn’t go through but NOWHERE on their site did I see that I was signing up for a $55 membership!! I’m married to a doctor (who happened to be busy when I needed an answer ASAP and that’s the only reason I spent the $5 to have my question answered. I WILL NOT be charged $55 unexpectedly. The charge has now gone through and the charge says it’s for VETERINARY SERVICES!! I will be disputing this charge. Total scam. I tried to get my money back through the chat and they tried to charge me again! I will bad mouth them to anyone who will listen and will dispute the charge with my credit card company
Response from AskadoctorFeb 16, 2026
Hello Christine, Thank you for contacting us. I understand how this situation may have caused some confusion, and I appreciate you bringing it to our attention. After reviewing your account, I see you agreed to a monthly membership that includes the following charges: a one-time join fee of $5 and a monthly membership fee of $55. This covers your first question and any additional questions during your membership. These terms are detailed on the Offer Details page, which explains the subscription and automatic charges. I can confirm that your membership was canceled on February 11, 2026, and no further recurring charges will be applied. We have also processed a refund for your payment. If you have any additional questions or need further assistance, please don’t hesitate to contact us. Best regards, Aiah, JustAnswer Customer Care [email protected] or 1-800-805-5962