Kieran
Renter Beware!!!
Renter Beware!!!! I had no clue when I called this company that they were a broker for trash services in our area, based in the NE United States... Our home flooded and we needed a large dumpster for getting rid of ruined items from our home. I thought the fee was exorbitant but had no idea that they charge almost three times the cost of what our local trash haulers charge for a dumpster trailer. And multiple, expensive fees on top of that. Once you agreed via email or text to use their services, you couldn't call and cancel without losing half of the fee, and that is IF you call within 24 hrs. After that you lose your money entirely. They immediately charged my credit card, so even had I found this information out within ten minutes of ordering the trailer, I'd have been out over $600. I've contacted the BBB and the Attorney General.
Response from ASAP Site ServicesJul 6, 2022
Kieri-Ann & Jason, I appreciate your feedback review. The sales agent went over our pricing and how the base rental includes 10 rental free days, and our price includes 4.0 tons of waste. Other competitors charge for these items and it's important to compare quotes in this regard as roll off dumpsters have variable cost and each business has a different pricing model in what fees are included with that base rental. You spoke to me personally on the unit size dimensions as calculated, but only were charged for the 40 yard size per your measurements at 22ft long, 92" wide and 7ft tall sides (1180.6 cubic ft = 43.7 yards) Our cancel policy is also stated up-front before order and is listed on the order receipt. Your order was cash on delivery terms, so the card was charged upon the order placement. Sincerely, Team ASAP