ASAP Site ServicesASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
ASAP Site Services (asapsiteservices.com) has 2,877 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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2,877 approved reviews, newest moderated first
Cathie
This is the worst experience that I have had in a very long time. They bait and switch Delivery dates, costs And items after you pay for them. Be very cautious when ordering services from them. The support isn’t helpful either. So bad!!!
Response from ASAP Site ServicesSep 23, 2020
Cathy, We see that an agent called you to let you know the delivery date would be changed to the 22nd which you agreed.
Glenda
I can’t seem to get a bill mailed to me after months of trying
Dorothy M.
Thank you for your wonderful service...the Portable Potty was very clean and the sink was a plus everything was well sanitized . I will be using your service again in the future.the gentleman who brought the Potty was very nice... thank you. D .Massey
Sheila M.
Ordered two Portacans on Tuesday for a rush delivery on Wednesday. It’s now Thursday night...no delivery still. Tried calling 8 times...left messages no one returned my call. Choose a reliable company..NOT this one. ASAP...Really? what a joke. They took my money but they don’t know how to answer the phone. 4 different numbers, email confirmations and NO DELIVERY.
Response from ASAP Site ServicesSep 18, 2020
Hello Sheila, We called you yesterday morning at 10:30 AM, you had told us the driller said the toilet was onsite. I will call you as soon as it is an appropriate time to follow up. Team, ASAP
Adam H.
The price was competitive compared to other companies. I finished the order but it has been several days and I am yet to receive any confirmation by email or phone of my order (I check my Junk mailbox every day too). I have no idea if my order was received or if my request can be accommodated. I plan to call today. If I can't reach anyone, I'll have to go with another vendor.
John P.
They promptly delivered the dumpster, which had a damaged bottom that leaked powered construction debris. The driver did, however, clean most of the debris when he picked up the dumpster. Both driver employees I dealt with were professional and courteous. Pricing "clarity," service and communications are less than professional. I specifically contracted for a construction dumpster for a 30-day period; I was very specific as the construction project was subject to certain delays due to inspection and subcontractor coronavirus-induced delays. I got a confirming e-mail. Instead, ASAP removed the first dumpster without notice after 15 days. I had to order another dumpster (again, specifying for a 30-day period with final pickup on July 31). I received another confirming e-mail. Instead, I had to stop the company from picking up the dumpster, then was presented with an invoice over 4x larger than what was quoted. Additional fees for "Demurrage" (11 @ $25 ea) a "dry run" fee ($150) (apparently for the early pick-up I never scheduled), and various "administrative convenience" fees.
Gary
Very professional and prompt service
Will H.
It was placed in a very timely manner and very clean. Took them a while to actually come get it back but no complaints. Great service. Will be using again!!!!!