AsanaAsana helps teams orchestrate their work, from small projects to strategic initiatives. Headquartered in San Francisco, CA, Asana has more than 114,000 paying customers and millions of free organizations across 190 countries. Global customers such as Amazon, Japan Airlines, Sky, and Affirm rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. For more information, visit www.asana.com.
Asana (asana.com) has 318 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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318 approved reviews, newest moderated first
Tony
Excellent J'utilise ASANA depuis des années. Félicitations
Response from AsanaJun 12, 2020
Merci pour votre retour Tony et n'hésitez surtout pas à nous faire signe si vous avez des questions ou besoin d'aide, que ce soit via l'équipe support (asana.com/support) ou notre communauté (forum.asana.com), nous seront ravis de vous aider ! Belle journée à vous !
Mike
Meistertask is better and free. 'Nuff said
Response from AsanaJun 12, 2020
Hallo und vielen Dank, dass Sie Ihr Feedback mit uns geteilt haben. Es tut uns leid zu hören, dass Asana nicht die passende Wahl für Ihr Team war. Ich wollte Sie dennoch nur kurz darauf hinweisen, dass es für Asana ebenfalls eine gratis Version gibt für bis zu 15 Team-Mitgliedern. Falls Sie Interesse haben sollten, Asana zu einem späteren Zeitpunkt nochmals zu erkunden, können Sie sich jederzeit wieder an unser Community Forum für jegliche Fragen wenden. Wir stehen Ihnen für Tipps und Tricks immer gerne zur Verfügung!
Anthony 5.
Renouvellement abusif de l'abonnement. Les conditions générales d'utilisation de l'application ne sont même pas en français, c'est illégal. Aucune solution concrète lorsque je demande un remboursement. Une belle arnaque rodée...
Response from AsanaJun 12, 2020
Bonjour Anthony et merci de partager votre retour avec nous. Je suis désolée pour la réponse tardive, mais je voulais vous indiquer que nos condition générales sont disponible en français, vous pouvez les retrouver ici : https://asa.na/70u. Nous faisons de notre mieux pour trouver une solution pour chacun de nos clients, et il semble que nous ayons raté le coche dans ce cas. Nous avons pris note de votre commentaire et l'utiliserons pour continuer d'améliorer notre service. En attendant, si nous pouvons vous aider en quoi que ce soit, n'hésitez surtout pas à nous contacter. Bien à vous.
Egor M.
Nice software even for daily personal tasks)
Response from AsanaJun 11, 2020
Hi there, thanks for taking the time to share your feedback with us! If you've any follow-up questions, please let us know via our support team (asana.com/support) or community forum (forum.asana.com), we'll be more than happy to help!
Mark U.
This project management app used to be affordable, but now it seems they’ve raised their prices and taken away a lot of features for free users to force you to pay. This was nice as a free alternative to more complex pm platforms, but it’s not worth it any longer.
Response from AsanaJun 11, 2020
Hi Mark, thank you so much for sharing your feedback with us apologies for the delay in responding to you! We recently made some changes to our paid plans, and among other things, we've implemented a paid solution for teams of 2,3 and 4 people. Please don't hesitate to reach out to our support team if this is something you'd be interested in. We're also available via our Community Forum if you have some questions or need any assistance!
Inna S.
I've been using Asana for over four years and was responsible to get everybody onboard in my organization. The tool is good: flexible and fun, and updates and tweaks make working with it great. However, I felt dissapointed when they implemented a smart but expensive new tier (Business), which costs three times the premium service. They are developing new features for Business and neglecting the premium experience. And their customer service: just horrible. Opposite to the fun to use tool Asana is, when it comes to getting in touch with them and talking, well, they are definitely the worst experience I ever had with a tech company. Condescending and extremely money-focused.
Response from AsanaJun 16, 2020
Hi Inna and thanks for sharing your feedback with us! Our Business plans are indeed a little more expensive than our Premium plans as they give you access to more powerful and advanced features, but the vast majority of updates we've released in the past year were available for all our paid plans (and in a lot of cases to our free plan too!). If you'd like to re-explore our Business offer, please reach out to our sales team (asana.com/support) who will be more than happy to advise you with the best solution for your team! We've also taken note of your feedback regarding your experience with our support team. We always aim to provide each customer with the best level of support and it looks like we've missed the mark here, so we'll be using your feedback as part of our quality training program. If you ever have a question regarding Asana or need some help with anything, you can also reach out via our Community Forum (forum.asana.com), we'll be more than happy to help!
Linda P.
Long time user of this great productivity helper. It's worth trying if you need something to manage your work or personal to do list
Response from AsanaJun 11, 2020
Hi there and thank you so much for sharing your feedback with us! We really appreciate it! We've some exciting updates coming up, so make sure to keep an eye on our release notes (https://asa.na/releasenotes) and product announcements in our community forum (https://asa.na/702)!
Rentu.co
Great task management tool, I loved the clean UI and usability. The new layout took a more "excel-like" look which I am not a fan of. IMO, made the view cluttered. Excellent tool otherwise.
Response from AsanaJun 11, 2020
Hi there and thanks for sharing your feedback with us! We'd love to hear what features we're currently missing and that you'd like to see implemented in Asana. If you have a moment feel free to join us in our community forum (forum.asana.com) to upvote an existing feature request or create a new one! And if you have any question or if we can help with anything please let us know!