AsanaReviews of asana.com

I subscribed to the 30 day FREE trial of the Premium service on 27th March 2019. I was forced to enter my card details. I have had this before with other trials whereby the payment is taken after 30 days OR you cancel. The money was taken immediately. I alerted Asana to this. Their response was to disable my Premium account and send me canned responses on how it was my fault and the money had been refunded. When I advised the refund had not been received, I was told it was my responsibility to contact my bank! Say what?!! When I asked for a contact number, I was told, sorry, we are a small company and don't have the resources. Say what?! But Asana charges $385 per year for entry-level premium service?!! It's now 10th April. I was hopeful that the refund would be in my account. Still not! I am now going to fill in the laborious form to claim back the unauthorised transaction from Asana

Uno strumento irrinunciabile per gestire impegni e attività. Lo uso da alcuni anni per gestire le molte attività del mio business e i gruppi di lavoro sui vari progetti. E' di una semplicità unica e da quando hanno inserito anche la possibilità di usare le Board oltre alle Liste è veramente super completo. In più, già la versione gratuita ha il 90% di quello che mi serve!

non possiamo più farne a meno in azienda!

The most frustrating and time consuming customer service. They have no phone numbers to call if you have a problem, and to solve one small problem took emailing (a new person each email) back and forth over 2 days. They bill you incorrect amounts then try to avoid talking to you. BIG WASTE OF TIME

We use and love Asana. Too many people try to manage tasks and communications for projects within email and it just doesn't work. Asana for business processes, Jira for development. That's how we roll.

I've been using Asana as a free user for a number of years - for my own personal projects as well as for other organisations. I love that you can link accounts, but would love it even more if I could see a personal overview for all my tasks across all workspaces. I would be more inclined to pay for the premium features if they were offered for single users, but as they're not, I don't feel much temptation to purchase them, and make do with using free Asana. There is a bit of a learning curve and it can take some time to find the best way to set up certain projects and bring people on-board, but after a few cycles of a particular project, it is well worth it. I just love that I no longer have to repeatedly go through chains of emails, reading in-line responses, and trying to see if I've acted on or followed up on all the points in each email. Keeping each thing in a task where conversations can be focused is fantastic. The app has been improving also, the site has been getting faster, etc.

Too complicated to be honest, in my opinion there are better alternatives out there

Because my previous negative review was erased, I have to repost my comment about this business. --- Templana (Asana) whatever, they dare to spam people. Try to unsubscribe, they continue to spam. Not serious. If you want to test them, test with a secondary email address. Way too much spam and way too much so typical tech arrogance.