AsanaReviews of asana.com

⚠️ Locked Out After Paying — No Help from Support I upgraded from a free trial to a paid Asana plan several days before the trial ended — yet when the trial expired, I was completely locked out of my account. No way to access my projects or dashboards, even though I had already paid. As a small business owner, this was a serious disruption. To make it worse, Asana’s support system offered no way to get immediate help. It just created tickets via a bot and told me to wait 24–48 hours — for a paid account that was locked out. I eventually found my own fix: resetting the password. That’s it. A simple password reset forced the system to reauthenticate and let me back in. This solution wasn’t offered anywhere in the bot flow or help docs related to trial lockouts. I like Asana’s platform — but this kind of access failure, paired with poor support escalation, is unacceptable for any business-tier product. Asana, please: Add "Try resetting your password" to the lockout page Offer actual urgent support for paying customers Fix this known bug — users shouldn’t be punished for upgrading early I’m still using the product, but this shook my confidence.

In the past year the drag and drop code changed for boards, what used to work so-so is now just a nightmare Want to drag a column one slot over to the right? Sure, let me jump 5 rows to the left Its literally insane how it works, it takes so many tries to just drag a column one over

I've used every level of Asana's products. The free product is fantastic. But with the rise of other free softwares like Notion and Trello I would say their pricing for the paid versions is way more expensive than it should be. And it lacks a lot of customization that Notion has right off the bat.

Asana was a useful project management tool, but we needed to move to a CRM and chose Pipedrive (highly recommended by the way). I'm giving Asana 3 stars due to the disappointing practices they used when we were cancelling our account. They have those horrible multiple cancellation screens where they use dark-arts UI design to con you out of cancelling. I was very sure I clicked all the right buttons and got to the success screen several days before we were to renew. On the day of the renewal we were charged and I created two support tickets asking for a refund. After several emails of chasing, I had given up with an email out of the blue saying we had been refunded. I am happy with the outcome but they need to improve their operations here. If you are cancelling, make sure you go through the cancellation screens as many times as it takes until you receive an email and a cancellation banner is shown at the top of the application screen.

I saw the add on FB and thought it's a great tool for planning. The site is pretty simple and has minimalistic yet pleasant design so I decided to try. I couldn't understand a thing, totally new system for me. Dropped after several attempts. I guess it is useful for specific professions or teams.

Reporting is very bad (basically non-existent). Also, many features are limited. I want to export a list of tags, so I can analyze data, but it's not possible.

Bastante bueno aunque algo limitado. Actualmente combino su uso con Monday

Pretty easy to use, haven't have any problems yet