Art Van FurnitureReviews of artvan.com

Art van was supposed to deliver 2 chairs and a chest. They came into the house without masks, even though covid cases jumped so high. They also refused to take off their dirty muddy shoes. They got it all over our brand new carpet. What kind of customer service is this? They put my family at risk as I am pregnant and they had the audacity to not wear masks as they entered my house.

I purchased furniture not quite two years ago. I called in February to get are reclining couch fixed they sent someone and he said they would have to order parts and then art van never ordered parts. The warranty center said I could get my prorated refund back from the store. I called the store they won't give me my money back because now they're in bankruptcy. The warranty was if they can't fix it they'll replace it if they can't replace it I'll get my money back. So I have a broken couch and no tefund and now I have to go buy another couch.

This is the worst couch we’ve ever purchased in The 45 years we’ve been married. I wish I could post a picture of what’s happening. It’s a man made material that looks like leather. It’s brown in color and is turning orange in many areas and only three years old! I should have known better than to buy from Art Van! I’m happy they closed!

We bought our couch in July. By January it was tearing on the seats and arm rests. Its ome of those fake leather reclining couches. The seams at the arms have busted, I am horrified at how quickly this thing fell apart, 6 months is ridiculously quick. 0/10 would not recommend

Bought sofa and love seat and recliner not to long ago and guess what the fabric is falling apart at the seems. Keep in mine I just stated using them because was refinishing my house. I was screwed out of my first order and had to settle with what I got and what I got was screwed.

I purchased a 2000 dollar mattress, my biggest investment yet to relieve my back pain, guess what? never got it delivered, it has been charged to my card, and they are gone. Scammers, no wonder why they closed.

Terrible experience with this company. Ordered furniture from them in January and was told today that they cancelled our order without telling us. Just by chance we stopped in to get a status update on our order and found this out. Second when I asked for a refund, they denied it and would only give store credit. Third, the store was about half full of merchandise so we had to spend our credit on things we didn't need. Not surprised that with a management team like this they are going out of business.

Thank God! They are out of business.what a bunch of junk! With the worst customer service ever!. I do feel bad for all the employees who got lied to.