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Art Van Furniture (artvan.com) has 120 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Furniture Stores · GRAND RAPIDS, Michigan
Excellent
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Excellent
Furniture Stores · Clinton Twp, Michigan
Great
Furniture Stores · Ishpeming, Michigan
New
120 approved reviews, newest moderated first
Shannon G.
This woman is a racist, homophobic, Karen of the worst order ever. Look at her little video all over social media trying to get someone fired after telling him to go back to his country AND calling a gay coworker of his the F word. Saying “it’s how we do in NY”, while she’s from Tukwila WA. Pathetic piece of human trash.
Eddie R.
Blatant organized scam. It’s a relief that they are closing. Less people will be victimized by their shady and dishonest tactics.
Dotcom
My sales rep gave me two different prices when I had asked him what the total of everything that I was buying that day would be. The price difference from what he had originally told me was $300! The quality of the furniture that had arrived was poor. The legs were not all balanced on the bottom on multiple pieces of furniture and it resulted in having one of the drawers open by itself on one piece of furniture. Art Van did not stand by their one year warranty when I tried and contact them about the legs. They also spammed my e-mail and phone begging me to do a review for them on Google. The TV that they promised I would get took over a month to receive. Awful customer service and poor product.
Nancy
90 days is NOT same as cash. BEWARE of hidden fees that you HAVE to pay or else they report you to credit bureaus. I paid almost an extra $300 on a $500 purchase and I paid it off within 90 days. Please review contract very carefully and don’t trust salesman interpretation of contract After I signed, the finance company had me locked in and they added service charges. BEWARE ITS A RIP OFF
Tonya S.
Don’t buy from this place!
Quentin T.
Couches fall apart fast
Beverly R.
I bought a bedroom set that wasn't cheap. The nightstand drawer fall apart in 3 months..Now the drawers in the dresser won't close all the way..No wonder they are filing bankruptcy!
Anna R.
Randy from art van in Taylor Michigan is the absolute worst. My sister and I walk in looking for a dinning table and a sectional. I said I needed a small table. He said oh for a apartment? No for a house I just need a small table. Then I was looking at a sectional and he said under his breath yeah and that’s $5,000. Excuse me randy but you unnecessary rude comments aren’t needed. Safe to say we left