Robert M.
I'd like to say that this is not…
I'd like to say that this is not against any of the salesman or staff, but the return policy that art van has. I recently purchased some items from the kentwood store, paid cash, and then returned one of the items. It's now the second day and I still havent received my money back, cash, from the return. Still waiting on a call back. HOWEVER, I must say that even though I was rude and upset so probably difficult to deal with, the lady, I believe her name to be Emma, behind the customer service desk was very helpful, reassuring, and respectful even after I wasnt. She is probably the reason why I will continue to shop at art van. However, from now on i will be using card and credit instead of cash. I suggest you make available a small amount of cash for those customers who return cash bought items. Just a suggestion