ArtsyArtsy is a free online platform for collecting and discovering art.
Artsy (artsy.net) has 438 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lost Artist Ibiza C.
It was a minor matter for them, and not at all important, however for me it meant a lot. My email was answered with a solution within hours. Fast and efficient.
Response from ArtsyMar 1, 2023
Hi Christopher, thank you for your review! We really appreciate the feedback. Please reach out any time, our team is happy to help.
J.I.
Thank you for your prompt, courteous and considerate response. We are very satisfied with the smooth resolution of our problem.
Response from ArtsyFeb 22, 2023
Hello, thank you for your review! We appreciate your feedback and we're glad to hear that the problem was resolved.
Yen P.
Well done. Great job
Response from ArtsyFeb 13, 2023
Hi Yen, thank you for your feedback! We're glad to hear our team was able to assist you.
Joan M.
Safe way to buy online. The guarantee is very reassuring Efficient and good contact with galleries through the message stream. Quick support from team. Love my purchases
Response from ArtsyFeb 10, 2023
Hi Joan, thank you for your review, we appreciate it! Our team is happy to help any time.
John S.
Trustworthy website to find art, and be put in contact with top notch galleries. Prompt reply from the customer service to my inquiries.
Response from ArtsyFeb 9, 2023
Hi John, thank you for your review! We appreciate your feedback.
Sarah M.
They responded very quickly and clearly explained their work
Response from ArtsyFeb 6, 2023
Hi Sarah, thank you for your review! We're glad to hear that our team was able to help.
Tirza
I advise to NEVER use Artsy as gallery or customer... You will pay way too much shipping costs as customer via Artsy, if you order direcly from a gallery you get way better prices or even for free!! Also, if you are a gallery, you have to pay every month for your account, but also need to pay a percentage to Artsy when you have a sale. That's what I call getting the best of both worlds ;)
Response from ArtsyFeb 14, 2023
Hi Tirza, Thank you for your review. We’re sorry to hear that you are not satisfied with your experience on Artsy. We recommend that our collectors and sellers transact on the platform to ensure artwork purchases are safe and secure and both sides are protected by the Artsy Guarantee. Regarding shipping, our support team will always be happy to look into all options available to find the best for our collectors. Artsy’s own shipping options include full insurance from the point of pickup. We’d like to follow up to discuss your concerns further, your account manager will be in touch shortly. Best, Artsy Team
Meg
Very easy to negotiate price and the follow up support from my Artsy agent was fantastic
Response from ArtsyJan 30, 2023
Hi Meg, thank you for your review! We're glad to hear that you had a positive experience using Artsy and we hope to see you again soon.
