굿뜨
Kind and quick
Kind and quick I'm quite pleased.
Response from ArtsyOct 28, 2024
Hello, thank you for your review. We appreciate your feedback!

Artsy is a free online platform for collecting and discovering art.
Artsy (artsy.net) has 438 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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굿뜨
Kind and quick I'm quite pleased.
Response from ArtsyOct 28, 2024
Hello, thank you for your review. We appreciate your feedback!
Heather B.
I signed my small gallery with this platform in June. After paying over $400 per month and not seeing any movement or interest I wrote to my advisor to cancel me (since they will t let you do it electronically) they did not cancel only keep charging me and ignoring her requests. What am I supposed to do? I’ve cancelled how they said I can and all they do is ignore the requests to terminate. This company is not a good company. I do not recommend them on any level. Dishonest people in their billing department. As of November after declining the payment with my cc the monthly charges stopped and I got a 3 month $1250 early termination bill. I believe this is how the company makes a lot of its money. Have a NEWGallery page in your site. Do anything for the little galleries you are so aggressively recruiting. Good luck to any small gallery trying to get attention on the platform.
Response from ArtsyOct 28, 2024
Hi Heather, thank you for your review. I can see that your account has been closed and no additional charges have been made. Please reach out to our team if there is anything else we can do to help.
Serena Bartolucci R.
My order shipped earlier than anticipated and required a signature. The Artsy Team replied over a holiday weekend to present options on how they could facilitate the delivery and were super responsive and kind. A+ service! Despite me catching the final delivery attempt, I was very impressed with their communication and efforts to facilitate a smooth delivery.
Response from ArtsyOct 16, 2024
Hi Serena, we're so glad to hear that your order arrived safely! Thank you for your kind feedback, we've passed this along to our team. We hope to see you on Artsy again soon.
Sia C.
I have had an excellent and seamless experience purchasing from Artsy. Their collection is impressive, and I appreciate the ability to bid and make offers. The app is user-friendly and easy to navigate. Additionally, the galleries are responsive and very helpful with questions and follow-ups.
Response from ArtsyOct 16, 2024
Hi Sia, thank you for your kind feedback! We're so glad to hear that you had a good purchasing experience. Please reach out to us if we can help with anything else.
fred
The purchase went very smoothly from start to finish.
Response from ArtsyOct 14, 2024
Hi Fred, thank you for your review! We're glad to hear your purchase went smoothly and hope to assist you again in the future.
Charles R.
The initial process of divulging all my financial information before my offer was even accepted was a little anxiety inducing , making the whole endeavor seem like a possible scam , but it all worked out in the end.
Response from ArtsyOct 14, 2024
Hi Charles, thank you for your review! In future, if you'd like to negotiate without inputting your payment information, you can do so by messaging the gallery from a listing page and negotiating in written messages. If you wish to submit a formal offer via Artsy, that's when payment information will be requested so that the payment can be processed once the gallery accepts your offer. I hope this helps. Please reach out to us if we can help with anything else!
Amy H.
Our piece came quickly and Artsy even helped us negotiate price. We will definitely buy more works from them
Response from ArtsyOct 10, 2024
Hi Amy, thank you for your review! We appreciate your feedback and look forward to assisting you in future.
Ronald M.
Dies war unser erster Kauf eines Kunstwerkes bei ARTSY und ausserhalb Deutschlands überhaupt. Wir kannten die Abläufe nicht und waren sehr gespannt. Nach dem Zuschlag und der Order haben wir erst einmal nichts mehr über den aktuellen Stand gehört und waren etwas beunruhigt, aber dann bekamen wir nach 2 Wochen eine Mail und über die Links darin konnten wir den aktuellen Stand verfolgen. Dann kam unser Bild, von FedEx geliefert und alles war super. Das Bild selber war sehr profesionell verpackt und geschützt. Das hat uns alles sehr überzeugt und wir sind vollkommen zufrieden. Auf alle Fälle schauen wir jetzt immer mal bei ART SY onlinie vorbei und würden jederzeit hier wieder bestellen.
Response from ArtsyOct 8, 2024
Hi Ronald, thank you for your review and kind feedback! We appreciate you taking the time to share your experience.