ArtsyReviews of artsy.net

I could not finish my purchase because Artsy had problems with its payment system. A few days later, I was notified about this issue when the gallery contacted Artsy to resolve the problem. I have still not finalized the transaction with the gallery (Sobering Gallery in Paris).

I sold a piece a year ago no problem, it was a good service all in all. I’m not sure what’s happened since, extremely slow contact to each email, literally months and I want to sell several pieces £5,000+

I'm represented on ARTSY through a gallery, and while it's a well-known platform in the art world, I feel that the visibility of artworks could be improved. The interface is user-friendly, and it's great to be showcased alongside other international artists. However, discoverability is limited unless the gallery actively promotes the artworks. Without external marketing efforts, it can be challenging to generate strong engagement and sales. Overall, a good platform for exposure, but it requires additional effort from galleries and artists to maximize its potential.

Question not answered but followup was helpful.

Shocking service, no one accountable. 20 days to get a response after waiting another 10! They didn’t inform all customs requirements needed until they found a buyer, delaying the whole process. The list goes on. Stay away from Artsy

On Dec 20, 2024, I took part in the Saatchi Collection: Auction In Aid of Great Ormond Street Hospital Charity, (Part III). I won SEVERAL lots (lots 66, 106, 107, AND 143), and my credit card was cleared on Dec 23rd. Unfortunately, nobody contacted me regarding delivery; in short, they took my money WITHOUT delivering the goods. I wrote to Artsy on Dec 21, Dec 30, Jan 2nd, Jan 5th, Jan 8th, Jan 13rh, Jan 15th, Jan 20th, Jan 21, Jan 23. I even called them long-distance by phone 3 times during their supposed working hours. Unfortunately, NOBODY came back to be regarding delivery. I gave them an ultimatum that, unless they would I would go to social media to vent my frustrations. I am still hoping that they can come back to me because I truly like the pieces I bought. To all those who may think that I am lying, I CHALLENGE Artsy to provide evidence that I am lying and to sue me for defamation. I await your reply, Artsy. In the meantime, BEWARE of dealings with Artsy! They are SCAMMERS that do NOT deliver!! C.

So far my gallery experience with Artsy is TBD but my personal experience with my rep, Hunter, has been fabulous. He is efficient and attentive and does not shy away from meeting with me and my team.

A prompt reply that solved my issue in 24 hours. Very nice and kind staff. I’m really satisfied!!