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ARS/Rescue Rooter Reviews | Read Customer Reviews of ars.com

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Construction & Manufacturing
Contractors & Consultants
ARS/Rescue Rooter

ARS/Rescue RooterReviews of ars.com

3.5792 reviews
Contractors & Consultants
965 Ridge Lake Boulevard, Suite #200, Memphis, Tennessee

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ARS/Rescue Rooter3.5

Reviews792 About Contact

Overall score

3.5 out of 5

Average

Average of 792 reviews

Distribution

5★56%
4★5%
3★3%
2★3%
1★34%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 399-2885
ars.com
965 Ridge Lake Boulevard, Suite #200Memphis, TN 38120

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About ARS/Rescue Rooter

As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.

ARS/Rescue Rooter (ars.com) has 792 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: ars.com
Website: ars.com
Category: Contractors & Consultants
Location: Memphis, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 71% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ARS/Rescue Rooter reviews

792 approved reviews, newest moderated first

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CHARLIE
Jun 20, 2026
Fast service.
Fast service.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report
John M.
Jun 20, 2026
The sales rep did an excellant job and…
The sales rep did an excellant job and the installers were quick and efficient.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We're pleased your service visit went smoothly.
Report
BECKY
Jun 19, 2026
Peter was great as always!
Peter was great as always! Very thorough job.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Report
Tony
Jun 19, 2026
He was very polite and solved our…
He was very polite and solved our problem.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report
DANKZONE
Jun 19, 2026
he tech said I needed a expensive repair…
The tech said I needed a expensive service and didn't show me and one of things he said he did he couldn't do due to the cover of the unit was on and the cover had to be off to get to the coils. So ,I don't trust them . And also when he cleaned the AC unit outside he used the hose and only cleaned the blades and there was leaves and mud in the bottom. I feel very disappointed and wouldn't recommand them.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for your review and your business! If there is anything further we can do to assist you or a manager you would like to speak with, please reach out to us privately and we would be happy to connect you.
Report
Thomas
Jun 19, 2026
Good Tech, Bad Sales Rep
The service tech was excellent and provided great service. The sales rep tried to overprice their units and stick us with a 15 year payment. Got an efficient unit at $10K less with less years on financing (5 years as opposed to 15 years). Comparison shopping works.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for your review! We appreciate your business.
Report
Eduardo
Jun 19, 2026
Very professional and technically…
Very professional and technically capable tech.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Report
Iris
Jun 19, 2026
Great job
Great job. Prompt and efficient.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report

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