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ARS/Rescue Rooter Reviews | Read Customer Reviews of ars.com

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Construction & Manufacturing
Contractors & Consultants
ARS/Rescue Rooter

ARS/Rescue RooterReviews of ars.com

3.5792 reviews
Contractors & Consultants
965 Ridge Lake Boulevard, Suite #200, Memphis, Tennessee

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ARS/Rescue Rooter3.5

Reviews792 About Contact

Overall score

3.5 out of 5

Average

Average of 792 reviews

Distribution

5★56%
4★5%
3★3%
2★3%
1★34%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 399-2885
ars.com
965 Ridge Lake Boulevard, Suite #200Memphis, TN 38120

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About ARS/Rescue Rooter

As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.

ARS/Rescue Rooter (ars.com) has 792 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: ars.com
Website: ars.com
Category: Contractors & Consultants
Location: Memphis, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 71% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ARS/Rescue Rooter reviews

792 approved reviews, newest moderated first

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Susan D.
Jun 21, 2026
They were great in handling our problems
They were great in handling our problems
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report
customer
Jun 21, 2026
It was good they just have to be more…
It was good they just have to be more careful taking merchandise out of the box they scratch my air conditioner
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service and if there is any details you have not had the chance to speak with our management team about, please let us know so that we can connect you.
Report
JIM M.
Jun 21, 2026
Installation on Heat Pump :
Arriving on time as committed too! Their professional attitude, knowing why they were here . Kylie’s knowledge of heat pumps. Wasted no time removing old A/C and installing Heat Pump and explaining how it all worked. Apprentices (Jordan) also did a great job on keeping up with instructions and journeyman’s needs.Great job, Thanks
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Report
Stephanie
Jun 20, 2026
The tech was professional and…
The tech was professional and knowledgeable and very kind.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report
Angela
Jun 20, 2026
Professional Staff and Excellent Service
The entire process from the technical inspection to the installment of a new system was all handled in a professional manner. I was impressed with the expertise and knowledge of everyone I that I worked with over the time it took to get ever thing completed.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Report
Thomas
Jun 20, 2026
Technicians Brian & Josh the installers…
Technicians Brian & Josh the installers did an excellent job. During the process they kept me informed on what they were doing, answered all of questions, and did a great job of cleanup. Afterwards they helped me set up the new smart thermostat, which I could not have done by myself. They did the best job of any installation team I’ve ever had.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We're pleased your service visit went smoothly.
Report
Horseguy
Jun 20, 2026
Quality Plumber
Plumber seemed efficient and experienced. Offered some good advice.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report
Emma
Jun 20, 2026
It was perfect
It was perfect
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Report

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