Aroma360Reviews of aroma360.com

Let’s start with the 20+ calls you get when you are interested in buying. Multiple days in a row. Then you answer and a pushy salesmen, Simon Dubois was mine, will claim it’s a short 10 min call, and shove contract after contract in your face claiming you can cancel anytime. You can’t. You bind yourself to $4,000 of oil and don’t even try calling that guy back, they couldn’t care less. Now your stuck figuring out how to navigate their multiple departments whom no one speaks English and every call takes 10-20 min even if nothing is accomplished. I tried elevating my issue to department heads and apparently I was never told I could cancel and fully was aware I signed up for $4,000 of oil! Who in the right mind would do this?! DO NOT BUY FROM THESE FRAUD SCAMMERS. There is a reason Google. BBB all have fraud alerts from this company. Even Google AI overview mentions it. DO YOUR HW and believe these 1 star reviews cause I should have and now I am one of them.

This company is the biggest scam along with selling diffusers that are nothing more than junk!

Just a fraud. Don’t buy it. It doesn’t work and the don’t respond to emails. Convenient enough there is no phone number. Also very smart to put a diffuser for free once you purchase 3 oils. As if the diffuser isn’t working you can return it and get nothing back but you can’t return oils as there is nothing wrong with them and you already opened them. lol

Item not sent with plug and cable to charge. Emailed and asked for one to be sent then they sent the wrong plug and no cable. The diffuser cannot be charged with any other cable besides the one they provide. So it's basically useless. Have been trying to sort it out for 3 months with no responses to my frequent emails for a proper cable or a refund. Terrible customer service. Terrible company.

Worst company ever. They make it so hard to cancel your subscription. I got my oil leaking and I complained. I was promised a new bottle but I never got it. Don’t support this company!!!

If I could give this company negative stars, I would! Terrible company. Misleading marketing and they make it incredibly hard to cancel your subscription. You can’t cancel online, you have to call them. After arguing with their AI assistant for ten minutes, you finally get some guy in India to talk to you. You can barely understand him and the whole time you’re trying to cancel, he keeps trying to negotiate cheaper rates or pausing the subscription instead of canceling. You have to get rude with him before he finally cancels your subscription. Avoid this awful company at all costs

This company is a complete scam! Sent me products after I notified them multiple times I wanted them cancelled. Don’t respond to emails. If you call them they keep you on the phone for hours while they fumble around just trying to find your account. Advised the rep I had been on the phone with this situation for nearly half an hour. Called me a liar and said I had not. Offer discounts and then charged me full price plus shipping. Oils overwhelmingly strong and according to the internet, TOXIC. Don’t even think about it!

They lock you into a very long contract when you purchase it before really testing it to see how well it works. When you go to cancel you cannot get anyone on the phone, stay away from this company