Aroma360Reviews of aroma360.com

Don't order from these scams. Once you have an issue, then you will keep receiving instructions and also they put you on a subscription without your permission avoid these scam bags

I made the order after seeing this product for a few months now. Right after placing the order, I received a couple phones calls right away from the company trying to upsale my order. I spoke with a very nice gentleman for a good amount of time and while he was confirming my new upgraded ordered, I did my own research on the company. The company was rated poorly on here and BBB. I immediately told the gentleman what I found and that I felt uncomfortable with going forward with the upsale. He was understanding. I then called the company’s customer service line and unlike all the reviews I have seen, I was almost immediately connected with an agent. She canceled my whole order and subscription right away. I am giving an honest review of my experience even though I did not go through with the actual delivery of the item. I want to try their product but due to the past reviews, I am untrusting at the moment.

Great company if you want to be inundated with calls and texts. Received at least 6 calls and 6 texts in the 2 days after first order. Boiler room tactics. I cancelled immediately once I realized the situation. Took days to process the refund as their stop-loss tactics kicked in. Still haven't refunded the shipping fees despite the order not shipping.

I needed something because my house always smells like dog and candles only work while they're burning! I am so happy with my Aroma360 diffuser and scents. I have the DaVinci360 and it keeps my entire apartment smelling wonderful. I did run into a snag with canceling subscriptions but five minutes with CSR Generan, and all was fixed. While it isn't cheap, it's worth the price to me because it works so well!

SCAMMERS. They convince me to sign for a package in subscriptions for 3 years with the option to try the diffuser at home for 30 days with free cancellation during that period of time. Well, that never happened. I submitted the cancellation but they never processed it. I'm getting calls from a credit institution and calling their customer service every day.They keep saying that the agent assigned to my case in not available.

All positive customer centric words yet delivery falls way short. I have 2 units that are broken each as part of a subscription that’s been running for over 3 months. I’ve done the cleaning and diagnostics but they are still faulty. I just wanted 2 new units and to continue my subscription- their solution have a can with an engineer. AN ENGINEER? They give the units away for subscription and I was happy to continue that but oh now. I’ve now 3 months, no resolution and I’ve stopped payment. I also have other subscriptions which have all been stopped too so their loss of probably £300 a month. SHOCKING !!!!!!

Marleny R is an excellent representative, she helped me with my issue and was very helpful

I signed up for a membership but after receiving several calls from different sales people trying to sell me add ons (would leave voicemails saying I see something wrong with your order so I would call them back and they could sell me more). After the extensive calls received, I canceled so I never got to try their products. I canceled the membership and two months later they send me a shipment. So again I had to waste my time and call them. Ridiculous company. I don’t know how anybody would like to buy from a sleazy company.