As the leader in Scent Marketing and Scent Branding, Aroma360 prides itself on providing the perfect scenting solutions for Businesses and Homes.The foundation of Aroma360 is built on two primary principles — to provide a healthy scenting solution for homes and businesses, and to educate people about the incredible benefits of Aromachology.Through the incorporation of our high-quality oils, we strive to not only create aromatic sanctuaries but also to preserve the naturally occurring therapeutic properties.Whether it be incorporating a scent to stimulate sales, enhance perceived value or to increase feelings of trust and calmness – scent is a powerful tool that is widely underused.
Aroma360 (aroma360.com) has 874 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Robert A.
Oils are over priced and you have to use their oil cartridges. Customers service is terrible and when you order the sales people are very pushy as in they will call you twice and text you and push you to upgrade your product and sign you up for a subscription. Definitely look at other options. Very disappointed in this company.
Toni
This is the most dishonest company I've ever dealt with. Did not know i was getting into a 4 year contract for their oils, even though I outright bought the diffusers. I cannot afford it anymore due to all these layoffs and I am disabled. They told me if I didn't pay they would put it on my ctrdit report and that I can't get out of my contract until April 2027. I told them you can't get blood from a turnip and told them to do what they needed to do. I will not pay one more scent.
qxtrent
This dang machine won't even scent the mini one the big one is great but the mini wouldn't even work oil left all over my desk and when I opened the bottle it spilled all over me. if you guys cannot make an absolute good product and not a scam telling me to call y'all when you should've called me cause of your problems. Y'all are literally trash instead of trying to get money for a 1 time use thing make an actual product that works and you'll get better money, y'all literally run from employment don't consider this a job. hope this helps :)
Brandi
On or around July 22, 2025 I ordered a car fragrance and diffuser. About ten minutes later I was contacted by their “concierge” service. Really, this was just a scam call to sell you into a bunch of junk you don’t want. I was told that in return for a fragrance subscription I would receive a “free diffuser”. This company ran my credit and has me on the hook for $4000 “free diffuser”. I wasn’t told about the cost of the diffuser or made aware that I was signing a contract for over $4000. They simply said it was part of “protocol” for the subscription. After getting the product I realize that the smells made everyone in my house sick. Therefore, I made an attempt to cancel my subscription before their 30 day period and wasn’t contacted by anyone until AFTER it had been 30 days and was then told I was past the period in order to stop the subscription and return the “free diffuser”. Not only do I pay for the fragrance oils every month, but I am also paying for the “free diffuser” monthly. I have made several attempts to contact them through multiple channels. Including the “concierge” service. No one has contacted me back. After some research, I have seen so many people in the same sticky process with this company with no resolution. I think this company needs to be investigated for deceiving and predatory business practices. I simply want the subscription and the diffuser to go away. I never signed up to PAY for a diffuser, I was told it was free. I tried to cancel the subscription but was told I couldn’t. I have tried to contact people and no one seems to care about the issue. I have sent email after email. I have reported to the BBB and to the Florida Attorney General's office. Not surprisingly they aren't supported by BBB. I feel so awful! All I wanted was a car diffuser and was scammed into so much more. I'm not even sure how to handle it at this point.
DB
Scammers!!! Do Not Purchase!! I wanted to return my unopened products and cancel my subscription. THEY DO NOT EXIST AFTER PURCHASE!! I filed a dispute with my credit card company and they provided a refund and will deny any attempts of the monthly subscription; within 5 days!! Hope this is helpful!
B H.
Tried cancelling a monthly subscription I never made and when I first fell for this (3 emails earlier and over a month) I order 2 defusers which cost a lot of money and have never arrived. Do not use this site. Obviously only take money but never give customer service.
Nian Z.
I ordered what I thought was a one-time purchase of their diffuser and fragrance oils, but they sneaky enrolled me in an auto-subscription without clear consent during checkout. Despite multiple attempts to cancel online and via phone—including being put on endless holds with unresponsive reps—they kept charging my card for months
Janet P.
The devices work great until they don’t. They break down quickly and the replacement if you are lucky enough to be within the warranty, takes an act of god to complete. You will spend hours on the phone. The oil subscription is their way of locking you into a commitment with them and no way out. Don’t subscribe, you will regret it.
