As the leader in Scent Marketing and Scent Branding, Aroma360 prides itself on providing the perfect scenting solutions for Businesses and Homes.The foundation of Aroma360 is built on two primary principles — to provide a healthy scenting solution for homes and businesses, and to educate people about the incredible benefits of Aromachology.Through the incorporation of our high-quality oils, we strive to not only create aromatic sanctuaries but also to preserve the naturally occurring therapeutic properties.Whether it be incorporating a scent to stimulate sales, enhance perceived value or to increase feelings of trust and calmness – scent is a powerful tool that is widely underused.
Aroma360 (aroma360.com) has 874 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Clare D.
This company isn’t even a 1 star ! It’s a full on scam to get you to subscribe. I thought I was buy diffuser a scent not a subscription. They keep taking money. Which is theft ! Even though I have reached out to customer service. Do not buy from this company.
Tami M.
I ordered for the 1st time 11:30pm on a Saturday night. By 3pm Tuesday, I had received 14 calls, 14 VM messages, and 9 texts (various numbers). I chatted with a rep of Aroma360 at 5:30pm Monday, cancelled the order. Update: Cancelled. Email confirm. A360 email reminding me that my subscription package is getting ready to ship. Chatted with rep. Oh! They cancelled the order but NOT the subscription. Everything cancelled, credit received on card. Still calling about my order!
Marie H. V.
Biggest mistake of my life to buy in with these people. Got two large machines from them one of the ones that they sent me was a refurbished unit even though I paid premium price for it. Then had issues getting the key sent so that I could change out the oils within that unit finally got a brand new unit. Had issues with oils being sent to me. They went at least 2 to 3 months without sending me any which I’ve already paid and having my legal team now look at it. Customer service is very poor. Whatever you do do not buy from them.
Gagnon J.
I received the oil bottle and it arrived half empty as it leaked in the package. I contacted them and sent photos and information as requested. Their response was the product was out of warranty and there was nothing they can do. I answered back and received no reply. Unacceptable I will never trust Themis company again. They have a lot of competition who offers good customer service
Grecia Ferrer P.
TERRIBLE They charged me $15 for no reason. They said it was a gift, but I did not receive anything. And even worse, do you know what the “gift” was? A 40% discount coupon. Terrible scam page.
James
Customer service is not reliable. Don't trust this company. save your money.
Terri F.
Horrific, I purchased 2 reed diffusers to use in the bathroom and they do not work. I called was kept on hold forever was disconnected and was finally told that those diffusers were for decoration however the description says diffusers and was told that they could not refund my money because the box was opened. Will never purchase anything from them again and advise you to do the same
Noneya N.
Today I order a diffuser from Aroma 360..Hotel Collections. As.soon as I placed the order online I got a call from salesman from a 561 area code trying to upsell a bigger and better and more expensive model. We finally ended up ordering a 12x12 diffuser. The salesmen agreed to refund the price of the smaller diffuser of $106. The order info emailed to me was for the $106 model. Now the salesmen won't answer my call email or text me back. Beware ordering from Aroma 360.
