As the leader in Scent Marketing and Scent Branding, Aroma360 prides itself on providing the perfect scenting solutions for Businesses and Homes.The foundation of Aroma360 is built on two primary principles — to provide a healthy scenting solution for homes and businesses, and to educate people about the incredible benefits of Aromachology.Through the incorporation of our high-quality oils, we strive to not only create aromatic sanctuaries but also to preserve the naturally occurring therapeutic properties.Whether it be incorporating a scent to stimulate sales, enhance perceived value or to increase feelings of trust and calmness – scent is a powerful tool that is widely underused.
Aroma360 (aroma360.com) has 874 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Donna
Customer service is terrible. always getting the run around about giving your complaints online but leaves you no where to complain or you are told to call and there is messages to go back and try and figure it out online. I am soo fustrated and keep receing this product montly for the past 3 months and am charged to my banking account. I want to stop these regular shipments but they make it so difficult to do so.
sandy
Their customer service is horrible. I had issues with my purchases and I could never get anyone to answer me. Wasted 200$. Dont buy from them .
Margie J.
BUYER BEWARE!!! Mine did not last through 30 days of intermittent use. Started making a buzzing sound. I had it for more than 30 days so Customer Service was useless. Very expensive fragrances. ZERO useful help.
Alex C.
Horrible experience. Like many others providing feedback here, I bought into the polish and marketing of the brand plus I love fragrance. However, I'm yet to see the product and I have been stung with a customs charge that equates to more than 50% extra on what I paid for the item itself. Their customer experience team only added to the frustration - classic point you to a set of slippery terms and conditions and take no accountability. They don't care.
Nita M.
Terrible customer service. They sent me a mini model that I did not order and it was junk from the beginning! I have been emailing them since January and now they refuse to exchange and or refund my money. BUYERS BEWARE! Buy from a different company
Whitney
This has been the most unprofessional customer service I have ever experienced in my life. Whatever you do, DON’T get roped into doing a contract with them! Also, they said it would be easy to change the scents on your online account, but you can’t. You have to wait to talk to a rep, and then hope they get it right. This has just been the biggest hassle, and I am so very disappointed.
Julie G.
What a marketing push! Was semi interested until I saw Scott Disick pitching it. Now I know it must be a joke.
Vivian G.
The candle was damaged from heat and had red dye and candle wax on the glass holder inside and out. It was missing a wick. Unbelievable they would send that to a customer. I contacted A360 to return and they took the shipping cost off the refund. Unbelievable. I'm putting this review out so on one buys their so called great candles. Very disappointed. CS was cut and dried didn't bother with their poor QC. QUALITY CONTROL.
