ArkadiumArkadium is a company that specializes in creating engaging, high-quality casual games. Founded in 2001, Arkadium focuses on developing games that are both fun and mentally stimulating, catering to a wide range of players. The company is known for its web and mobile games, many of which are popular in digital publications and are designed to be accessible and enjoyable for players of all ages. Arkadium’s mission is to create games that bring joy and enrich people’s lives through play.
Arkadium (arkadium.com) has 517 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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N. L. E.
Prompt response. Instructions given to solve the problem were clear and easy to follow
Response from ArkadiumDec 18, 2025
Hi N.L.E.! Thank you for the great feedback! We’re happy to hear that our team responded promptly and that the instructions were clear and easy to follow. We appreciate you playing Arkadium and hope you continue to enjoy the games! 😊
M P.
There was an issue with my score getting to the leaderboard. Contacted support and got a fast response asking for more info, I replied and everything was sorted within 24hrs. The support team were helpful, friendly and clear about the additional info.
Response from ArkadiumDec 18, 2025
Hi M Prowse! Thank you for sharing your experience! We’re glad our support team was able to respond quickly, keep you informed, and resolve the leaderboard issue so promptly. Your kind words about their helpfulness and clarity mean a lot to us. Thanks for playing, and we hope you continue enjoying Arkadium! 🎉
Happy G.
Arkadium is a fun game site with so much variety. Their support team was promt and very helpful in answering my question about Mahjongg Dark Dimensions.
Response from ArkadiumDec 18, 2025
Hi Happy Gamer! Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the variety of games on Arkadium. Our support team will be especially happy to know they could help answer your question about Mahjongg Dark Dimensions. We appreciate you taking the time to share your experience and hope you continue having fun playing! 🎮
Susan D.
They instantly respond to any little issues you're having which may be caused by my own browser or PC. They give ways to test and pin it down. Love the USA "Easy Crossword" because I'm not up on current events and TV shows so those clues would be lost on me. Fun puzzles with themes !
Response from ArkadiumDec 15, 2025
Hi Susan, Thank you so much for your kind words and for sharing your experience! 😊 We’re really glad to hear that our team was able to respond quickly and help you troubleshoot the issue — even when it turned out to be browser- or PC-related. Helping players narrow things down and get back to enjoying their games is exactly what we aim for. We’re also happy to know how much you enjoy the *Easy Crossword*! It’s great to hear that the clues and themes make the puzzle fun and accessible for you. Thanks again for playing with Arkadium, and we hope you continue to enjoy your daily puzzles! 🧩 — The Arkadium Team
Janet D.
It was very refreshing to have a technical issue fixed instead of ignored. Lagging and freezing had become so bad I stopped going there to play. I'm glad I can now play again. Thanks, Arkadium!
Response from ArkadiumDec 15, 2025
Hi Janet, Thank you for your kind feedback! We’re really glad to hear the lagging and freezing issues were resolved and that you’re able to enjoy playing again. We appreciate you taking the time to let us know — feedback like this means a lot to our team. Thanks for playing with Arkadium! — The Arkadium Team
Gail W.
Arkadium - love the quanity and quality for the games they offer... addicted to WordWipe! And the customer service exceeds anything I experience in the current marketplace. If you have a question or a problem they are right on it! Cost is reasonable, give them a try! Gail :)
Response from ArkadiumDec 15, 2025
Hi Gail, Thank you so much for the wonderful feedback! We’re thrilled to hear how much you’re enjoying the variety and quality of our games — and that WordWipe has you hooked 😊 It also means a lot to know our customer service has stood out to you. Thanks for recommending Arkadium, and happy gaming! — The Arkadium Team
Jerry B.
I Can't start my day without my crossword puzzle and when it didn't work, I contacted Arkadium. They fixed it on Thanksgiving. That's service!
Response from ArkadiumDec 15, 2025
Hi Jerry, Thank you for the great review! We’re really glad we could get things fixed for you — especially on Thanksgiving. It means a lot to know our puzzles are part of your daily routine. Thanks for playing with Arkadium! — The Arkadium Team
Carrie H.
Attentive customer service with great follow through
Response from ArkadiumDec 15, 2025
Hi Carrie, Thank you for the kind words! We’re glad to hear our team’s follow-through made a positive difference. We appreciate you taking the time to leave a review. — The Arkadium Team
