Arkadium Reviews | Read Customer Reviews of arkadium.com

Arkadium Reviews | Read Customer Reviews of arkadium.com

Arkadium reviews

517 approved reviews, newest moderated first

Food E.
Jan 17, 2026
Arkadium actually called me to solve my problem!
I'd been having trouble signing in for over 3 months. They'd been writing me and I wrote back until finally a gentlemen actually called me and we were able to get the problem fixed this morning. He was polite, friendly and professional. Thank you.
Response from ArkadiumJan 21, 2026
Hi Food Explorer, thank you for sharing your experience! We're so glad our team could connect by phone and help resolve your sign-in issue. We appreciate your patience and are happy to hear our support was friendly and professional. Enjoy the games, and feel free to reach out if you need anything else 😊
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Bonnie C.
Jan 16, 2026
Game support
I regularly play 'brain games' on the AARP website. Once in a while my 'progress' is not logged (even though I played the game). Well it is the cache that needs to be 'cleared'. Thanks to a prompt response from Rodrigo, one of the support team members with Arkadium, I was able to resolve this issue. He also provided me with future recommendation and he had follow-up. That indeed is a rarity in today's world. thanks!
Response from ArkadiumJan 21, 2026
Hi Bonnie, thank you for taking the time to leave a review! We're delighted that Rodrigo was able to help you resolve the cache issue quickly and provide helpful recommendations. Your feedback means a lot to us, and we're always here if you need any assistance in the future 😊
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JOHN P.
Jan 13, 2026
You resolved the issue quickly
You resolved the issue quickly. Thank you for all your support.
Response from ArkadiumJan 21, 2026
Hi John, thank you for your kind words! We're glad we could resolve the issue quickly and truly appreciate your support. Enjoy the games and don't hesitate to reach out if you need anything else 😊
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ooooooold C.
Jan 12, 2026
There was a glitch with one of the…
There was a glitch with one of the crossword puzzles. I wrote them about it and they got it fixed. I can work on the puzzle again. I don't remember the date, so i have to make a wild guess.
Response from ArkadiumJan 13, 2026
Hi ooooooold customer, Thank you for letting us know about the glitch you encountered with one of the crossword puzzles. We're sorry for any inconvenience it caused, but we're delighted that our team was able to fix it quickly so you could get back to enjoying the puzzles. If you ever run into any other issues or have suggestions for improvement, please don't hesitate to reach out. We appreciate your patience and support! Warm regards, The team
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jetabu
Jan 11, 2026
The games are engaging and challenging
The games are engaging and challenging, which is helpful for seniors who want to keep the cognitive juices flowing.
Response from ArkadiumJan 12, 2026
Hi jetabu, Thank you for your positive review! We're delighted to hear that you find our games engaging and challenging, and that they help keep the cognitive juices flowing. Our goal is to provide fun and stimulating experiences for all players, especially seniors looking to stay sharp. We appreciate your support and hope you continue enjoying our games! Warm regards, Arkadium Support
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RICHARD G. ROBERTS J.
Jan 10, 2026
Instructive and informative
To a non-technical question about the scoring differentials in the Daily Crossword, we had a multi-part and humorous exchange regarding the possibilities of cheating and the inability to control it.
Response from ArkadiumJan 11, 2026
Hi Richard, Thank you so much for the thoughtful review! We’re really glad you enjoyed the exchange — especially the mix of clear explanations and a bit of humor. Making even the trickier questions engaging (and fun) is exactly what we aim for. We appreciate you taking the time to share your experience, and we hope to see you back again soon! Best regards, Arkadium Support
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Frie van P.
Jan 9, 2026
Great website, and wonderful games
Well, your website is very inviting to play fun without going through countless login procedure and limited games in which you have 2 free playing cards and then get me trapped with ridiculous amounts of money. That's why I like to play and recommend it to everyone 💯💯💯💯💯
Response from ArkadiumJan 11, 2026
Hi Frie, Thank you for the fantastic review and recommendation! We’re thrilled to hear that you enjoy the simplicity, freedom, and fun of playing on our website — without the usual hassles or pressure. Your enthusiasm truly means a lot to us, and we’re grateful for your support. Wishing you many more great games ahead! 💯 Warm regards, Arkadium Support
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Barry V.
Jan 7, 2026
Arkadium Support Team
I've been an Arkadium subscriber for a number of years now. The support team at Arkadium is second to none. They respond quickly (although in my case the hemisphere difference means 12 hours) and in every case have resolved the issues I've had. They are the poster children for human website assistance. No AI was harmed (or used) in the writing of this review or in the interactions with the Support Team.
Response from ArkadiumJan 9, 2026
Hi Barry 😊 Thank you so much for your kind words and for being a loyal Arkadium subscriber over the years! We're thrilled to hear that our support team has consistently provided quick and effective assistance, even across hemispheres and time zones. Your acknowledgment that we're "poster children for human website assistance" absolutely makes our day. We truly appreciate your support and sense of humour—rest assured, no AI was harmed in replying to you either! If you ever need anything, we're here and happy to help. 🎮🌟
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