Ariat InternationalReviews of ariat.com

Worst customer service ever! Just read the reviews.

Unbedingt von diesem Unternehmen Abstand nehmen!! Einen Stern gibt es von mir nur zwangsläufig, um eine Bewertung abgeben zu können. Meine angeblich wasserfesten Boots Moresby, zu dieser Zeit 195.-€ wert, waren leider nicht wasserfest. Eine Reklamation wurde nach etlichen Emails mit Fotodokumentation und auch nach einem Telefonat einfach nicht mehr beantwortet. Man sollte besser bei echten Premium Marken wie Lowa, Timberland, Aigle etc. kaufen Einfach unverschämt Firma und Kundenservice!!!

Ik had boots besteld en teruggestuurd. Het duurde een week voordat ik een bevestiging kreeg, met de mededeling dat het tot 14 werkdagen kon duren voordat ik mijn geld terug had. Vandaag ontving ik ineens netjes een e-mail met excuses en de mededeling dat het teruggestort was. Inmiddels heb ik het al terug mogen ontvangen. Het duurde wat langer ivm Black Friday maar het kan dus ook wél goed gaan.

I ordered a pair oh Hilo slip on shoes. Really liked them. They are a 1/2 too big. Usually wear an 11 which is what ordered. Need to exchange for a 10 1/2. Process seemed easy enough. I received a QR code to take to a UPS store. I had the original box/packaging it came in. The UPS store said the QR code doesn’t cover packaging. Only shipping. So I had to buy a box. That’s ridiculous. This is the SAME day I received the shoes. I’ve called three times. Always put in hold and nobody ever picks up. I’ve emailed three times with zero response. Beginning to believe this company has some scam in them. I just want to know how I can exchange my Hilo shoes for a smaller size without having to purchase packaging for shipping since I have the original packaging. The original packaging was a the shoe box came in a white shipping bag. This is ridiculous. Absolutely horrible customer service. Buyer be ware.

Waarom duurt het drie weken om een retour te verwerken? Niet eens een bevestiging dat het goed is aangekomen. Wil graag mijn geld terug!

Logged a complaint about a new pair of boots that leaked after 4-5 months. Received an automated reply and have never heard anything since. Poor customer service.

They are crooks!!!! I can see on my return slip that it was delivered back to them, yet they refuse to give me a refund!!! They never ever respond on emails, I tried to contact them for a month. I have proof of everything being in order yet they won’t fulfill on their promise as a legitimate company. Never ever order unless you want to get scammed!

After unsubscribing to the emailing list about 5 times in a week they are still spamming me. I bought a pair of pants for my niece. I’m not interested in their other products. Get outta my face already.