Arabella hairReviews of arabellahair.com

Response from Arabella hairMay 23, 2026

Hi Shanita Thompson Thank you so much for your feedback and support! We’re so happy to hear that you received your package within 1 week and that you love the quality. Your satisfaction truly means a lot to us. We hope you continue to enjoy your wig, and please feel free to reach out anytime if you need any assistance in the future. ❤️ Arabella hair

Response from Arabella hairMay 22, 2026

Hi there Hi, thank you so much for your feedback 😊 We’re really happy to hear that you like the hair overall, and that it arrived within a good timeframe and feels soft and good quality. We’re sorry to hear that the curls don’t hold as well as expected and that the tab on the drawstring came off. For curl retention, this can sometimes vary depending on styling products or heat settings, and using a light holding mousse or setting spray may help improve the longevity of the curls. However, we completely understand your concern, and we will pass this feedback to our production team for quality improvement. Regarding the drawstring tab issue, we sincerely apologize for that inconvenience and will also report it to our QC team to prevent it in future batches. We truly appreciate your support and are very glad to know you’re still pleased with your purchase overall Arabella hair

Response from Arabella hairMay 22, 2026

Hi, thank you for your feedback, and we’re really sorry for the inconvenience caused. Please kindly note that our current 13x6 series is designed without adjustment straps, so this is part of the product construction. We completely understand your concern about the cap feeling too large, and we will definitely record your feedback and pass it to our product team for future improvements. As for the hair color appearing more yellowish than expected, lighting and screen settings can sometimes affect how the color looks. However, if your order is from another collection or if you feel the item is significantly different from what was advertised, please contact our after sale email, so we can further check this for you. We truly appreciate your support and patience, and we’ll do our best to assist you after reviewing the details. Arabella hair

Response from Arabella hairMay 21, 2026

Hi Shaquille Shack Thank you so much for the love and support! We’re really happy to hear you’re enjoying it. Hope it keeps serving looks every time you wear it 💕 Arabella hair

Response from Arabella hairMay 20, 2026

Hi Jocelyn Reese Thank you so much for your lovely feedback! 💕 We’re so happy to hear that you found the hair soft and the wig cap comfortable to wear. We always strive to provide both great hair quality and a comfortable fit, so your satisfaction truly means a lot to us. Thank you again for your support, and we hope to continue bringing you more beautiful wigs in the future! ✨ Arabella hair

Response from Arabella hairMay 20, 2026

Hi Lovely Chydi Thank you so much for your amazing feedback! We’re truly happy to hear that you love the hair quality and that it’s one of the best wigs you’ve ever owned. 💕 It means a lot to us that you even came back to purchase the same wig again in the 6x5 version for a wear-and-go style. That really makes our day! We hope the new unit gives you the same beautiful look while being even more convenient for daily wear. Thank you again for your support and trust in our brand. We can’t wait to serve you again in the future! ✨ Arabella hair

Response from Arabella hairMay 18, 2026

Hi Grace Kakou We sincerely apologize for the frustration and negative experience caused by the shipping delay. However, regarding your order Arabella211744, we would like to seriously clarify that your package has already been shipped. The tracking number is ZCEUS8990136023YQ, and both the tracking details and tracking method were sent to your email after shipment. If you cannot find the email, please check your spam/junk folder, as sometimes system emails may be filtered automatically. At this moment, the package is still in normal transit. Please understand that international shipping times are affected by customs clearance, local processing, and carrier limitations in different countries. While we cannot fully guarantee the delivery timeframe, we have been continuously urging the logistics provider to speed up the delivery. You may track your package status through the following link: https://t.17track.net/en#nums=ZCEUS8990136023YQ Thank you Arabella hair

Response from Arabella hairMay 18, 2026

Hi there We are truly sorry for the unpleasant experience and understand your frustration. Could you please provide your order number so we can check the situation for you as soon as possible? In some cases, orders may still be in the customization or processing stage, which can cause a longer shipping time than expected. However, please rest assured that we would never scam or intentionally take a customer’s money without delivering an order. Regarding the delayed replies, response times may be slower during holidays and weekends, and we sincerely appreciate your patience and understanding. Once we receive your order number, we will further investigate this matter for you. Arabella hair