AR15 DiscountsReviews of ar15discounts.com

Fast shipping and great customer service!!

This order never arrived and now I find out it was retained by the post office and then returned. I am out the price of the item and delivery instructions were not followed. Trust Pilot reviews indicate this once great vendor is going downhill fast. I was not aware that dirty bird was a subsidiary, I guess Im done with them too. """Order #AD1022254 was placed on March 14, 2024 and is currently Completed."""

Horrible customer service. Recieved a damaged/open package from UPS and they will not issue a refund or replacement parts. Half my order was missing. I sent the delivery picture form UPS showing items hanging out of the poorly packaged bag. Representatives take multiple days to get back to you with no resolution. Very unhappy with my purchase through them, very poor customer service.

I haven't used their site, but I received a notification from my bank indicating a $22 charge. I reached out to them via email, but I haven't received any response.

Lately their customer service has been nonexistent. I have an issue that could be fixed by having the items shipped back and replaced or refunded under warranty but anytime I chat with customer service they keep saying someone will get back to me eventually or that the item is past the return policy. When trying to call them directly or Dirty Bird Industries (Sister Company) both numbers simply say "The party you are calling cannot accept calls from this location"

Do not use these guys, very scammy feel looking at almost 1 month and still no movement on 2 instock items I ordered. They charged my card immediately but refuse to respond to any questions. their website chat system doesn't work, their request a call back (they say one day) has had me waiting 2 weeks, and a direct email hasn't been responded to in over a week. But they have my money, and no way to get a refund thru them since i cant even reach them.

DO NOT BUY FROM THEM! I ordered a mount from them. They charged my credit card immediately but they have yet shipped my product. I have tried calling them, but get sent to voicemail. I left messages, but they will not return my call. I have sent email and they will not respond. I have tried their live chat and they cannot give me answers on my order or even cancel and refund my order. I believe it is just a computer that I was chatting with. So 2 weeks later I still do not have my product and no way to get refund. It was an in-stock item. Very frustrating. Please do not order from them

I ordered some ammo and it was out for delivery for a week. I called FedEx and they told me the package was lost in the mail. I called AR-15discounts.com roughly 30 times and never had the call answered. I left multiple messages without any return call. I sent multiple emails and haven't gotten any response. This is ridiculous. UPDATE: Coincidentally I received an email from AR-15discounts.com shortly after posting this review. They made me aware of the fact they were moving to a different warehouse and they were stretched thin because of it. I didn't see anything about that when I placed my order. They asked if I wanted a replacement sent or a refund. I opted for a replacement and to give them a chance to regain my business. They assured me the product would be mailed out ASAP and it was. I received the ammo a couple of days later. Therefore I'm giving them 2 more stars for their effort. Whoever was coordinating their move should have been more transparent or halted sales.