AR15 DiscountsReviews of ar15discounts.com

I just want to unsubscribe from their mailing list! Seems impossible! Update; actually got it done! Probably my mistake! Sorry!

I have purchased from AR15Discounts.com several times and each time the wait on shipping gets longer and longer. I have reached out to the company several times and never get a response. I know it is the holiday season but is should not take over 2 weeks for an in-stock parts order to ship. Once/If this order I made on Dec 22 gets shipped I will not be buying from them again. Something is happening internally at their company and it is showing with all the recent poor reviews.

I purchased a Velocity trigger (order #AD940179) on 11/24/23 & have made 4 attempts to contact AR15Discounts for a return. I have received 4 auto reply emails confirming receipt of my requests promising a response as soon as possible, but never a real response. I made 3 requests through their chat window & the initial request was through their web site email. I have had several positive purchase transactions with them but something is falling apart with this company. Since I posted this review AR 15 Discounts has responded to my earlier requests for a product return authorization. My return request was readily accepted & is in the mail. This return has been the only negative issue that I have had with them and will continue using them in the future! Always great value in their products.

Ar15discounts will never receive my business again. Ordered shotgun and didn’t get a shipping conformation, waited thinking this is normal an ended up contacting customer service and they said orders are ship in the order they are received. Another 5 days goes by and still no confirmation, reached out again by email and requested a phone call and got no response from them. My firearm didnt ship for 20 days and didn’t receive it for 27. The kicker is that it was bought as a present purchased on the 29th of November and I wasn’t able to gift it on Christmas.

Sent to wrong FFl been over 2 weeks not one response to 9 different emails pis POOR CUSTOMER Service!!

Recently ordered a SI enhanced lower parts kit which included the trigger, hammer and disconnect. Everything shipped fine but there was no trigger, hammer, or disconnect. Contacted support and waited about a week for a response. Understandable because of the holiday sale. Basically got a 10% coupon code for my inconvenience. Did not receive everything I paid for and most likely will not use my inconvenience coupon code. Ever.

Horrible experience with a recent purchase. Ordered a receiver set and they shipped to the wrong address. Slow to practically no response to emails, refunds are at their will as the order has to make it back to them before it takes place. Even though they made the mistake!

nearly impossible to reach customer service, took them almost 2 weeks to provide a useless response. Lifetime warranty / low price guarantee is a joke when they aren't even reachable, not that they even try to provide any service.. Be wary of restocking fees / return shipping, they want the customer to pay for shipping twice even when the item is defective.