marco B.
Stay away. Long time process, no response from tier2, money wasted
Contacted them before placing an order and all seemed to be great. 1st order was blocked with no reason. Contacted client service and was told about No Fraud block and suggested to make a second try. Made second order, blocked again but this time I was emailed by No Fraud to provide picture of my ID card and Credit Card (covered on sensitive parts), I did it but even this time my order was cancelled with no given reason. Inquired tier2 about this and no response has been given. I lost a lot of time, but more than this, more than 50 USD worth of currency conversion that nobody will ever refund me and capped credit card with no possibility to buy elsewhere. If you don't want to lose time, please stay away. Just to add that the comment here below is stating I was using a freight forwarder: totally wrong (I suggest to look at messages I sent to your own people even before making the order), it was for a colleague of mine working at a Shipyard in Louisiana and also the order was all for NO FFL parts as discussed since before taking the order itself and agreed with your same people....
Response from AR15 DiscountsSep 26, 2024
Hey there Marco! I am very sorry for the experience you had with your order, but I wanted to shed some light onto the decision to cancel your order. We utilize NoFraud in helping determining fraudulent orders to protect, not only us, but customers who might suffer from fraud. There are certain aspects to an order that will automatically cancel an order. The first being a foreign IP address. Your IP address was based out of the country, and the email you use is a foreign-hosted email address. We are selling firearms parts and can't risk these parts being exported out of the country. The shipping address used was a freight forwarding company, which is another red flag for NoFraud. Typically, when a freight forwarding company is used, the product is going out of the country. If you have any questions or concerns, please feel free to reach out to me. Best, Michael Earnest




