AquaTruAquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.
AquaTru (aquatru.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Industrial Supplies · Lake Worth, Florida
Excellent
Industrial Supplies · New York, New York
Excellent
Industrial Supplies · ATLANTA
Excellent
Industrial Supplies · Largo, Florida
Excellent
694 approved reviews, newest moderated first
Lori
Customer service rep was very friendly and knowledgeable. Shower head filter works great.
Response from AquaTruJun 8, 2026
Hello Lori, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Catherine
Water tastes great since we started using Aquatru. I would highly recommend this machine
Response from AquaTruJun 8, 2026
Hello Catherine, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Kelly M.
I love this water system it was one of the best investments I ever made! The representatives are very knowledgable, helpful, and always listen and assist with courtesy and helpful support. Love this company!!
Response from AquaTruJun 4, 2026
Hello Kelly, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Cc
great product
Response from AquaTruJun 2, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
K. A. A.
What company needs a month to ship something within the United States? The world for that matter. It's called management expectation. Make this clear up front then tell customers what to expect. It is already a week late according to AquaTru shipping status. Three stars is generous.
Response from AquaTruJun 2, 2026
Hello Keith, we’re sorry to hear about the issue with your order delivery and understand how frustrating this situation can be. We’ve created a case under ticket #1045830 so we can investigate this further. You can contact our Customer Support team at 800-220-6570and reference your ticket number so we can review your order details and provide the appropriate resolution. We’re available 24/7 for you, and here to assist you. Team AquaTru / Melissa
Meg
They arrived quickly after ordering just not happy with the price of filters. The unit itself is quite a lot, which is fine its an investment. But then the filters to keep it going are so much, and you have to dump several batches when you get a new one. And they are only good for so many batches.That is the only reason I give it less than five stars.
Response from AquaTruJun 2, 2026
Hello Meg, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Donald D.
Seemless experience. Everything works as claimed, and the water (remineralized) tastes great. I bought a second pitcher to keep in the refrigerator.
Response from AquaTruJun 2, 2026
Hello Donald, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great experience. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Yao C.
Our water tastes better, and
Response from AquaTruJun 2, 2026
Hello Yao, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa