Delaine
There is no gift option and it was a…
There is no gift option and it was a horrific experience to order a system as a gift and the person was traveling and did not want it. Shipped multiple boxes, so had to wait and even when provided FedEx tracking so that I could pay to return it when it hadn’t even been opened yet, issues with pick up and even provided the wrong FedEx number for whoever’s tracking.. I ordered 1 for myself and I’ve only used it about a week or so, sure hope the customer service is better if and when I need it.
Response from AquaTruJul 6, 2026
Hello Delaine, we’re sorry to hear about your experience and understand how frustrating this must have been. Our goal is always to provide excellent service and ensure you consistently enjoy clean, high-quality water. We truly appreciate you sharing your feedback, as it helps us continue improving our products and support. Team AquaTru / Melissa