AquaTruReviews of aquatru.com

Once I got everything out of the box, read instructions and set it up, it seemed to go well (used chat to ask a question). I will need to be extra careful when handling the glass carafe!

Great product. Great customer service. The taste of the water is amazing. Very satisfied with my purchase.

Great tasting water I definitely recommend I wish I would have gotten it sooner 😀

I live where the water is hard and I could see the sediments from the accumulation on my faucets. Now that I have tried Aquatru water (with their mineral drops) I feel much better and know I'm drinking better water.

We have had our first aquatru system for several years and it finally started having issues so we had to get a replacement as we depend on it all day long and we got a discount when we called and so are pleased w our experience and that put filters we still had will work w our new water robot as our kids call it. Thank you.

Simple fast and yummy water!

We purchased an AquaTru countertop reverse osmosis system earlier this year, and it started malfunctioning right after the first filter change. The maintenance light keeps coming on, and the water flow is negligible making the machine unusable. After three months of back-and-forth with customer support, we've been sent maintenance kits, replacement filters, and multiple troubleshooting instructions, none of which have resolved the issue. We've repeatedly explained that the problem appears to be with the mounting mechanism for the second filter, not the filters themselves. Yet support continued suggesting the same fixes and sending more filters instead of addressing the actual problem. And now, after three months of unsuccessful troubleshooting, customer support has simply stopped responding. We're left with an $800 machine that doesn't work, no resolution, and a company that has seemingly abandoned us after exhausting months of troubleshooting. For a product at this price point, this level of customer service is completely unacceptable. I expected much better from AquaTru, especially when the product failed so early in its lifespan. I would strongly caution anyone considering this purchase. A premium price means very little when the company won't stand behind its product.

The entire family loves our AquaTru and we can't get over how different our water tastes. Only downside is how often we have to refill our tank. Nothing yiu can do about it, as it's part of the filtration system. With that being said, we're obviously drinking a lot of water. So it's doing what it's supposed. No complaints here!!