Sneha Kurunthil V.
the customer service were rude and not…
the customer service were rude and not sympathetic it the situation. They sounded more like you could return the appliance if its not working and not concerned on how to fix the issue that a customer was facing. I observed this especially wit the representative I called which frustrated me.
Response from AquaTruOct 23, 2026
Hello Sneha, we’re sorry to hear about your experience and understand how frustrating this must have been. Our goal is always to provide excellent service and ensure you consistently enjoy clean, high-quality water. We truly appreciate you sharing your feedback, as it helps us continue improving our products and support. Team AquaTru / Melissa