Ohio C.
The Aquatica website is super…
The Aquatica website is super informative and easy to use, Maria was great to work with, and I look forward to receiving my new Purescape 171 bathtub soon!
AQUATICA Plumbing Group Inc. is a renowned International bath ware manufacturer and designer. We specialize in the production of faux stone bath ware, which is synonymous to indulgence and comfort. Our bathroom pieces are acclaimed for their smoothly organic feel and uniquely sculptured lines. Designed in Europe, crafted in America, our team of skilled and experienced designers, gives us the doorway to having a raw and original approach to bath ware. With impeccable performance in mind, AQUATICA’s bathtubs, hot tubs, outdoor spas, washbasins, showers and accessories have all been manufactured with only the best in components and materials. Using our one-of-a-kind, patented materials, AquateX, NeroX, and DurateX, in the production of all our pieces. Our varied selection of freestanding, built-in, jetted and air massage bathtubs are rigorously tested, so as to meet international standards. Founded and established in 2003, AQUATICA was initially launched in Canada, but now expands on an International level. Our reliable shipping program is now available in all 50 American states, Canada, as well as Europe and the UK, delivering directly to your door.
Aquatica Bath (aquaticausa.com) has 133 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Ohio C.
The Aquatica website is super informative and easy to use, Maria was great to work with, and I look forward to receiving my new Purescape 171 bathtub soon!
Happy C.
Online chat was very helpful and informative. Even explained shipping times based on inventory.
John G.
Provided precise specifications to questions about installation. Delivered in good shape to UPS where we picked it up. Well packaged for transport.
Wyatt
Ordered my tub on March 14 and was quoted 8 weeks delivery, the middle of May. Eight weeks passed and I called customer service and was informed the tub was delayed and it will be another 2-4 weeks. Three weeks passed, early June, and I called customer service and was informed the tub would arrive the week of June 14. Then I received my first official update from Aquatica on June 17, informing me the tub has an ETA scheduled for the week of June 28. On a scale of 1-10 for customer communication, my rating is a strong 1. I have not seen the tub so I cannot comment on its quality. Hopefully, I can update this review and say the wait was worth it.
Erika I.
Goran was wonderful and patient with me answering my endless questions! I'll be back and will let my friends and clients know about your company and Goran.
Charles
Our new tub is perfect. There was some difficulty getting shipping status, however, the shipping itself was flawless. The tub was packed very securely and in arrive without a hint of damage. In fact, the crate was the best I have ever seen. Thank you
Jody Jack W.
This is my 2nd Aquatica bathtub purchased. My first stone tub was the Arturo , and was in love with my Japanese soaking tub. This time I visited their new showroom in Miami and tried out the Sofia. And aim getting the Sofia, I love both Tubs but for my New house the Sofia works better with the space and I love the size of the tub. The people that work for the company are amazing, informative an truly helpful. One of the best purchases I've ever made. 5 stars....
Skylar G.
Customer service has been great! Very excited to receive my order!