Aquatica Bath Reviews | Read Customer Reviews of aquaticausa.com

Aquatica BathReviews of aquaticausa.com

3.9133 reviews
Bathroom & Kitchen
655 Peachtree Industrial Blvd, BLDG 200, STE 210, Sugar Hill, Georgia

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Aquatica Bath

About Aquatica Bath

AQUATICA Plumbing Group Inc. is a renowned International bath ware manufacturer and designer. We specialize in the production of faux stone bath ware, which is synonymous to indulgence and comfort. Our bathroom pieces are acclaimed for their smoothly organic feel and uniquely sculptured lines. Designed in Europe, crafted in America, our team of skilled and experienced designers, gives us the doorway to having a raw and original approach to bath ware. With impeccable performance in mind, AQUATICA’s bathtubs, hot tubs, outdoor spas, washbasins, showers and accessories have all been manufactured with only the best in components and materials. Using our one-of-a-kind, patented materials, AquateX, NeroX, and DurateX, in the production of all our pieces. Our varied selection of freestanding, built-in, jetted and air massage bathtubs are rigorously tested, so as to meet international standards. Founded and established in 2003, AQUATICA was initially launched in Canada, but now expands on an International level. Our reliable shipping program is now available in all 50 American states, Canada, as well as Europe and the UK, delivering directly to your door.

Aquatica Bath (aquaticausa.com) has 133 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: aquaticausa.com
Website: aquaticausa.com
Category: Bathroom & Kitchen
Location: Sugar Hill, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Aquatica Bath reviews

133 approved reviews, newest moderated first

Yuying S.
Mar 23, 2021
We love the customers services
We love the customers services! The product was amazing too! Can’t be happier. Now my son enjoy taking a bath in the new big tub :)
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Angela T.
Mar 13, 2021
Very responsive sales and customer…
Very responsive sales and customer support staff. Made the purchase very easy. Thanks!
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PAT IN N.
Feb 23, 2021
Customer service is alive and well at…EXCELLENT CUSTOMER SERVICE. IT'S ONE OF THE REASONS THAT I BOUGHT THIS TUB.
Customer service is alive and well at Aquatica. Always received quick responses to the on line chat. Very knowledgeable and friendly. Very, very helpful.
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K. S.
Feb 17, 2021
5 Star Customer Service
Had some questions and issues regarding shipping (due to my error) that took several days to resolve. The persistence and speedy feedback from online chat customer service was the best I have experienced online. 5 Stars. Looking forward to receiving our tub.
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David G.
Jan 11, 2021
I originally felt the customer service…
I originally felt the customer service side of this company was lacking and reviewed it as such. Aquatica immediately took obvious interest in my review, reached out to me, and made every effort to ensure I was kept up to speed on my order. The top of the Sales Division personally ensured this. Impressive attention to detail. I stand corrected on my initial Trustpilot review.
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Anne Marie N.
Jan 5, 2021
Super Customer Service
Aquatica consultants were readily available to chat online, and they answered my questions quickly. The consultant offered to ship my plumbing kit ahead of my tub (which is special order) so the plumbing could be ready prior to the arrival of the tub. I'm excited to receive my items.
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Joseph Z.
Dec 31, 2020
Great customer service
Great customer service, very helpful.
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Cate in A.
Dec 24, 2020
Overpriced for what it is
Overpriced for what it is. One of the feet for the bottom broke when installing it. Had to put wood blocks under it to keep it stable. Contractor couldn't get the acrylic wrapped around the tub to look even all around...it looks higher in some places. If I had to purchase again I would make a different selection.
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