Appliances of AmericaReviews of appliancesofamerica.com

Just got off the phone with rep Billy Jackson with Appliances of America. Billy walked me thru the entire delivery process along with going over my order thoroughly. What a pleasure to have someone by name call you on an online order and handle it personally and professionally. Great customer service along With a tracking number and a live person you can speak to. Billy Jackson is a good contact person to know. Thanks again BIlly !!!!

Appliances of America was impressive from the start. Completely professional and customer service oriented. I bought a refrigerator, stove top, and dishwasher, and was able to save time and money. Billy made the purchase seamless, and has been in contact with me to insure my complete satisfaction. He went above and beyond, and I would highly recommend this company to my family and friends. He is indeed my Santa Claus. Thanks to Billy I will have a new kitchen by Christmas.

I did a lot of research...I found this to be the cheapest prices on all apliences! If your a bargin hunter I would start here! Great customer service ad well.

Selection is huge and best prices. Really pleased with the customer service. They're helpful, friendly and professional. I'll continue looking to them!

I rarely write reviews. Hopefully this review will save people some headache. Appliances of America never shipped my product (refrigerator). They made excuse after excuse. The primary salesperson is very smooth and gave me new delivery date, after new delivery date and even offered a free "White Glove Service". The "White Glove Service" offer pacified me for another week or so. It sounded great! Trying to get a live person on the phone was virtually impossible. The website looks great, but there is nobody home to back it up. My credit card company is currently trying to collect the funds from Appliances of America. I had to jump through several hoops to get this review published on this website. Had to provide proof of purchase, edit comments etc.. I think the dealer might be trying to get negative reviews thrown out by stating that "the review is not from a customer" or for compliance reasons. Appliances of America has even tried to call me several times since the original review was sent over to this website. I am not taking their calls and number has been blocked. Buyer beware! FYI, I am indeed a customer with a valid invoice from Appliances of America. The dealer is trying to deflate my review by claiming this statement. "Appliances of America reported this review Thursday, December 3, 2015 for the following reason(s): The company has no record of this reviewer" Please look at all reviews and you will see similar stories. Update: review was kicked back again. Apparently using the first letter of the salespersons first name was too descriptive. I now have to refer to him as "primary salesperson". Dealer is likely blocking review from being published.

In late 2015 I wrote a glowing review about Billy Jackson and Appliances of America. To my regret, I must now retract that review. The GE oven that I ordered showed up damaged...not necessarily the fault of Appliances of America, but nonetheless, I rejected it at the curb. When I checked with Billy a few weeks later, I learned that the product had not been re-ordered from the manufacturer and I was left to my own devices to first, secure a refund from my Sears credit card, then to find the oven from another source, which I did. Granted, it was more expensive than from A of A, but I had it in my kitchen in three days from a local distributor for about a hundred dollars more. Billy had assured me via e-mails, that he would still honor the promise of an extended five-year warranty in exchange for my previous glowing review. That never happened. Glad I have my new oven, but Billy let me down. My advice...go local if possible. Pay a little more and support local businesses. Regards...Glenn in Pittsburgh

My husband and I are in the process of building a new home and I have been price shopping appliances for months. I was able to wait for November since everyone told me that November can be the best pricing on appliances. Appliance of America gave me the best price hands down.Like I saved $500.00 on my range. I just placed the order on line and someone called letting me know they received my order and that they will call and set up delivery. Looking forward to moving in and cooking on my new appliances.

Appliance of America did not deliver my item. I originally order a refrigerator in November 28th for my father's birthday. Was told it would take 6 weeks. Called back after 6 weeks, said it was delayed. Had to open a case with credit card company like many people in this review. Dad ended up crying cause he was so disappointed he never got his gift.