Brian P.
Great Customer Service
Billy was awesome at helping me get what I needed, He was very polite and knowledgeable with the products, I would do business over and over with him and his company.
Appliances of America is listed under Bathroom & Kitchen in New Jersey.
Appliances of America (appliancesofamerica.com) has 340 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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340 approved reviews, newest moderated first
Brian P.
Billy was awesome at helping me get what I needed, He was very polite and knowledgeable with the products, I would do business over and over with him and his company.
Max W.
Went to a bunch of other websites after pricing kitchen items at local retail stores onky to find that they didnt have the answers i was looking for. I found appliances of America online and gave it a shot. I called and spoke with Billy and they had walked me through all the kitchen items i needed to fit my new kitchen design. I placed the order and within 10 days i received a call from the shipping ccompany that my order was ready to be delivered. We scheduled a time, they brought the pieces into my home, un wrapped it, inspected it, all in 100% working order and fit exactly where i needed them to go with out having to call my contractor. All in all, great price and better experience!
d030349
Appliances of America was not my first choice when I began my shopping for a new electric range and range hood. I was so disappointed with the first company I ordered with I cancelled my order. My experience with Appliances of America has been drastically better. Their website was easily navigated. I found the items I was looking for and placed my order. Checkout procedures were straight forward and worked great. Really, I was lucky the first company didn't work out. Appliances of America had a better price on my higher priced item and a comparable price for my other item. I had a question about a week after I placed my order and called Appliances of America. I got an automated system telling me everyone was busy and to leave a massage. I left a massage and to my surprise, in about 15 minutes Billy Jackson, a rep of Appliances of America, called me back. Billy readily answered my question satisfactorily. He gave me his extension no. if I needed to call again. He was courteous and genuinely glad to be of assistance. The next time I need appliances the first place I'll look is Appliances of America.
Janeen W.
Easy user-friendly website. I was able to make my purchase fast and accurately. I immediately received a confirmation that my order went through along with an email confirmation and a follow-up phone call from Billy J. He truly went out of his way to make sure he had answered all of my questions/concerns in regards to my order. He was professional and polite. He knew his product & website well and really extended a helping hand with anything I would need in the future as my go-to sales guy. I appreciate him connecting with me one-on-one. I felt appreciated as a customer and honored. Thanks, Billy! Janeen
John W.
I spoke with Billy today regarding my order for a refrigerator. Though I have yet to receive the item, Billy was very pleasant and knowledgeable. He assured me of the delivery time frame (ships in 3-4 weeks; about 1 week in transit) which will work fine for me. Best price I found on the internet for the item I was looking for too! 5 star rating at this point.
chelston
I ran out of time waiting for my order so i had to cancel and they assured me that i will recieve full refund within 7-10 days... i will change review to five stars as soon as i get email verifying that the order has been cancelled and will be recieving full refund and will write another review when i recieve full refund back... i placed my order on oct 29 2015 and was promised delivery within 15 to 20 days and nothing so i called and they said order should ship out nov 27...then heard nothing called again nov 30 and they guarnteed me 1000% that my order would ship out dec 4th which again it did not ship ... i called today and they told me that it MIGHT ship out on dec 11th...so i decided to cancel my order... im very skeptical about recieving my refund... because of the reviews on the bbb website..
Brandon C.
Billy J. in sales was very helpful on answering all my questions about my order. He even gave me extra incentives because of the waiting period of my order. I haven't yet received my product yet, but once I do i bet i will be buying from Appliances of America again.
Stan E.
I left a message for Billy to call me back about ordering some appliances for my daughter, within about 15-20 mins he called back and we discussed what she was looking for, Samsung Washer/Dryer combo and a Whirlpool microwave. He was extremely courteous and very helpful, the pricing he offered was the best that I could find and so we ordered everything. Again, Billy called me back later to make sure that both and my daughter were happy with our transaction, I thanked him and assured him that I would spread the word among my friends and would do business again with him when we are ready to buy new appliances. Thank you Billy for all of your assistance and extra effort in helping us in finding our best deal!!