Appliance Parts 365Reviews of applianceparts365.com

I ordered a dryer lint filter replacement. It was less expensive than the other sites. It arrived in a timely fashion, but the box was torn and bent. When I opened it to use the part, I found that it was cracked. I immediately contacted customer service. I got a quick response to submit photos. I submitted them that same day and heard nothing. A week passed, no messages (checked spam), so I forwarded my email from the week before to them again inquiring if they had received it. Another week went by, no response. So a couple of days after that I tried leaving a message on their “chat”. Still no response. I have waited to order a new replacement from another company in case they shipped a new one. But, I am going to have to do that. It’s an older dryer in my son’s apartment that is in need of this part, so I don’t want to invest too much money into a product that may not last more than a year or two (if that). In summary, 3 weeks have passed since I reached out to them and no response. I won’t use them again…buyer beware!

Good price and fair shipping costs for the part I needed.

Great product, low price and quick delivery.

Fast shipping

I RECEIVED A WRONG PART FOR MY FRIDGE AND TRIED CALLING THE NUMBER LISTED AND THE NUMBER IS A NON-WORKING NUMBER. I CANNOT USE THE PART SENT AND JUST WANT TO EXCHANGE IT FOR THE CORRECT ONE.

I ordered replacement oven racks and have never received them. Their phone number just puts you in a loop where no one ever comes on the line. They do not communicate at all, but sure take your money.

Very easy to order and the part came very quickly.

Terrible customer service and dishonest. I ordered some parts for my dryer and paid for FedEx express service. The parts showed in-stock. After several days without any updates, I contacted them and they said that one of the 4 parts was out-of-stock. Yet they didn't contact me to ask? I told them to ship the remaining 3 parts, and refund for the part that's out of stock. Person said yes. I never received the refund, and 3 weeks later I still haven't received the 3 items. I ended up ordering from Amazon sellers instead. It's not worth it to deal with these sellers who are dishonest and also don't give a damn if they screw you, and you don't have any recourse. Order #1299751