ApplianceMaster.comReviews of appliancemaster.com

they couldn't get the right parts for my stove and all the tech did was complain about Samsung products. I located parts and fixed the stove myself

I do not understand how when calling in for appointment I gave the washing machine make and model, explained in detail what was wrong and then at time of service call was told it needed a spring which the technician did not have on hand. This advice cost me 79.00, the old spring was refitted but of course after 1 week the washer is not working properly again. I was told if this happens they could service again but of course I would need to pay for the time spent. Just had another service company come and was informed over the phone all three springs would need to be replaced. They came today and were gentlemen enough to inform us that the disc that holds the machine and the pins have rusted out due to a slow leak. The machine is non fixable due to costs, So now we had to pay another 79.00. I am requesting a refund. Please contact me .

I would recommend this company to all my friends. They repair all types and brands of appliances and try to schedule appointments ASAP .

After seeing my Sept. 3, 2014 review of ApplianceMaster.com (which was quite negative), I was contacted by ApplianceMaster.com management. I was told that they could understand how their initial charge for undisclosed "ordered parts" that was not substantiated in the final bill could cause my dissatisfaction with their billing procedure. They said that they would change their billing procedure in the future to avoid this problem from arising with other customers. They thanked me for pointing out this flaw in their billing procedure, and agreed to rebate a significant portion of the initial charge for "ordered parts". My credit card was credited with this rebate on Sept. 8, 2014.

The came out and said leak was fixed. It wasn't. They came out again and said the leak was coming from the washer door and he would speak to manufacturer. Never heard back from tech. Called 4 more times and have yet to receive a call back.

Had trouble with both stove range and microwave over range. I knew it was not worth repairing the microwave since the charges would surpass the cost of new microwave, but wanted to try since they gave 50% discount on diagnose on the second appliance with same brand. Technician didn't even attempt to open the appliances, just tested the mw and oven whether working or not and left my home charging diagnosis fee $120 plus tax. Next day, he called me with a ridiculous quote of $500 plus for microwave and $600 plus for oven. A similar microwave costs new for $299 and oven around $600. Why would I even think twice to repair them? Upon complaint, they sent another techie who at least opened the appliances and tried to figure out what was wrong. Yet he gave somewhat better quote but still close to cost of new appliances and I bid them goodbye.

Very easy to use and find what i need. Love it :)

we were in the process of selling our house . we tried to clean the oven . the self cleaning did not work. we had to be out two days later. we really paniced. our Appliance Master technican showed up and solved the problem quickly. HE MADE OUR DAY