ApplianceMaster.comReviews of appliancemaster.com

After first contact, took 3 days to get an appointment. Once the technician arrived, he spent less than five minutes diagnosing the problem, had me sign a contract and pay 1/2 up front, then said they would call when the part needed was available. They never called. One month later, I called them and waited another week for the part and an additional week for the technician to show up again. When he finally did come back, he did a proper diagnosis when trying to install the new part to find he needed another part which he had to order as well. I asked him to leave, and asked the company for a refund, that I still have not received. I ordered a new dryer and it will be here in TWO days.

The Appliance Master technician was helpful and solved our problem, offering good advice as he worked. I have used this service a number of times and have always been happy with the results. I would definitely recommend them to a friend.

My newer Fridge stopped working Appliance Master rep IDed problem right away and fixed it within an hour Awesome

My experience with Appliance Master was great! The technician was prompt and efficient, and informative about the issues at hand. He was also very polite and kind. We had to order a part for a machine and as soon as it came in, the company called me, and he happened to be just around the corner and popped by and installed the new part. Great, friendly, efficient, and effective service!

Service technician's arrived on time. Both were courteous, went right to work, within minutes diagnosed and corrected the problem with my dishwasher. Also provided valuable advice on how to avoid the problem reoccurring in the future. No outrageous or hidden service charges. I would never use any other appliance repair other than Appliance Master in the future.

Shane was prompt, efficient and kept me well informed during the process of ordering parts and finally repairing my LG refrigerator, freezer. He did not hide any costs and gave me a full estimate with the knowledge that possibly it would be cheaper to buy a new one. I was very impressed, have his magnet on the side of my "old" LG which is working like "new"!

Very pleased with excellent service. Timely. Friendly. Knowledgeable. Office staff very organized and coordinated repair fast with excellent coordination with field tech. Will definitely use Appliance Master going forward.

This is an amazing machine. Built like the old timers. Outstanding 5 year warranty parts and labor. It should last as long as my 20 year old Kenmore. Replaced the Kenmore due to a lightning strike. I recommend this to everyone that I see.