None G.
Incredibly good customer servic
I was attempting to setup new service with APG&E through an online broker (SaveOnEnergy) and was driven to frustration by their intrusive information gathering and so I called them directly. Speaking to them directly was more frustrating and unproductive and so discontinued the conversation. I then called APG&E directly and let them know that the APG&E plan offered by the online broker wasn't showing on the APG&E website. Teresa at APG&E quickly located the plan and set me up at an even better rate. After arranging the credit check she promised a call back to finalize the setup even though we were approaching the end of their office hours. Sure enough, ten minutes after they closed she called back to let me know that we were set to activate the account the next day. I received the welcome package that night and the transfer from my current provider to APG&E service occurred as scheduled. I couldn't be more pleased.




