APG&EReviews of apge.com

APG&E is the worse electric company to deal with one the market. when paying my bill, I kept getting an error message only to find out APG&E had taken the payment out 4 times and has not made any attempts to issue a refund. I have been given the run around, and when I threatened to leave, they placed a hold on my account. And they still owe me over $400.

The customer service rep I spoke to was very nice. I tend to talk a lot and she was very patient. She answered all my questions, even going above and beyond by reminding me to sign up on the Texas smart meter website since I keep an eye on my usage at least once a week. Very impressed with the service I've gotten so far. Keep up the great work. Thank you

As a new customer of APG&E, I found the enrollment process to be straightforward. Upon receiving my initial bill, I was pleasantly surprised by the user-friendly layout of the statement.

Easy sign up. Rates good compared to others

Crooked company. They are putting my electric bill under 1000KwH in order to force me to pay double for my electricity. Customer support has been useless and my support tickets have gone nowhere.

I just signed up with APG&E. Customer service has answered my questions in a timely matter with no long waits. I'm very happy with their rates.

Any time I have to review updating my service agreements for utiliities and auto/property insurance, it is a hassle. My experience making this selection was probably the only time I have ever received clear and knowledgeable answers to my questions about getting the best and most affordable service. Enrolling with APG&E was simple and very minimally time consuming. Looking forward to some real savings.

Every person I spoke to gave me different answers. I saw cheaper prices than what we renewed for. When I questioned them they said they could not see these prices. Then why are they published?