Mia P.
Some hiccups, but great customer service & support
I would love to give 5 stars, but I simply can't because we had some issues with getting set up. Unfortunately, it was not usable right out of the box. There were a few issues with setting up the Windows system, and then the Wifi. Thankfully, Nick and Robert were both great, and we were able to get the PC up and running! The system itself seems great, and my son is very happy with the purchase.
Response from Apex Gaming PCsSep 10, 2025
Thank you for taking the time to share your experience. We truly appreciate your honesty and are glad to hear that Nick and Robert were able to get everything resolved so your son could start enjoying his new PC. I completely understand how first impressions matter, and I’m sorry that setup wasn’t as smooth as it should have been. We’re always working to make sure our systems are ready to go right out of the box, and your feedback helps us continue improving that process. I’m grateful for your patience during setup and thrilled to hear your son is happy with the system now that it’s running. If you ever run into questions or need assistance in the future, our team is here to help seven days a week. We want you to feel confident in both your purchase and our support. Thank you again for your review—it means a lot to us.