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Apartments.com (apartments.com) has 128 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Mariela M.
The bill is at Eden of Whitehall is a very nice place to live the stop is amazing and Dannita sure made the tour very exciting and we were so comfortable and loved all those new upgrades the flooring the basement they’re beautiful
Kary L.
Im Easy find apartments here. Good app.
Rose G.
apartments.com Allow Scammers BE AWARE!! A nice couple showed up at my tenants doorstep this morning asking for me by name. They shared they signed a lease agreement with me for my back unit and gave a deposit of $1,800.00! THIS IS A SCAM, THEY GOT SCAMMED! Prior to this, I received an invoice from apartments.com for $722.00 for advertising my place. I NEVER advertised my place with them. I called them and they stated I signed a contract. I NEVER signed a contract, my place is rented and I NEVER would have paid anything to advertise my place! The representative told me they would take down the ad immediately. GUESS WHAT? apartment.com did not take down the FRAUDULENT ad, it is still up and running scamming people!
Kanani W.
Apartments.com is a haven for scammers to victimize the public. They post listings which state they’re certified. Well then we must ask, “How & Why?”. However, questioning their customer service department can prove futile too. You’re lucky if the responding representative even cares to do anything! Recently, I reported a suspicious “certified” listing. The representative confirmed its legitimacy by stating, “The landlord has advertised many times at their website.” One month later, discovery! A fraudulent listing operated by the so-called “landlord” and “property owner”! The FBI is investigating! Avoid Apartments.com completely! The fact they have accumulated so many poor reviews, is indicative of their unethical enterprise!
Shakita M.
I wouldn’t even give them 1 star they are literally collecting money from people and not giving a F if their property managers are responding! So people obviously could set up an account and act like they are renting out to collect app fees and your social security number and never say if you are approved or not, not even a I’m working in your application email came to me. I emailed apartments.com and they said oh you can apply to other properties instead of getting a refund cause we can’t do one but the properties that fit what I need have their own website ask you to pay $60 plus for an application fee plus what I’ve already paid them. These people are truly scamming! The apartment that I applied to have a fake number on there as well
Flo
Their overall star system is an outright lie; My apartment complex has all negative reviews, so how is it my community gets all stars as an overall rating? The deceit is so outrageous and obvious.
Kaleb M.
I was under contract to have apartments.com list our apartments. they reached out to tell me my contract auto renews in 45 days and what my new rates were. I asked them to cancel and they told me I should have reached out 6p days earlier to be able to cancel then informed me if I stopped paying they would turn me to collections. I plan to fight it, but if anyone else has had this issue please file a complaint with your states attorney general for unfair business practices. Then if you are not currently a member do not sign up. I deeply regret it. I am completing my attorney general claim next, as well as better business bureau. It is clear by there scores on here that they are bad news. Do better apartments.com
fhrea I.
Almost all posting here are scam. Be careful, never send payment or important info before viewing the apartment. Apartment.com should filter out posting on their site like streeteasy.
