Apartments.comReviews of apartments.com

This review is for the onsite Apartment Manager of St. Phillip's Corner Apartments, Danielle Reyes. She "believes" herself to be a model for exemplary apartment management; when in fact, she desperately needs to take a comprehensive refresher course in Apartment Management 101. She was instrumental in influencing the current Property Management owner, Gina Gastelum, to serve me notice that my lease of 2 years would not be renewed this past March; despite having absolutely ZERO property violations. My rent was always paid on time, I had renter's insurance in place, and my apartment was always immaculate with no damages whatsoever. Additionally, it took her over a month to get the gentleman who takes care of maintenance the protective work gear he clearly required. There are constant water leaks and flooding occurring on the property, and one of the tenants had to live with a hole in her floor and wall for months, resulting from said water damage. The entrance gate took over 3 months to fix, leaving the tenants at risk for theft and other possible malicious acts. Yet she kept the office door locked; siting "her" need for safety and protection. She has allowed the swimming pool to fill with green algae several times, and expects the maintenance man to clean it up, vs hiring a professional pool company. The complex itself is quiet, and the grounds are well-kept...and Hector, the Maintenance man, is exemplary. My opinion is...be careful if you live here. Both Danielle and Gina seem to be in need of a semblance of power and control over the tenants; and if one does not acquiesce to such...one may be given "notice."

They favor positive reviews for the bribe, I mean bonus, I mean "extra fees", they reject negative reviews that definitely fall within policy, but don't provide details. They aren't willing to be supportive, just follow scripts.

Apartments.com shouldn’t even get one star. Please do not waste your money. With one property listed, we get an average of 2-3 leads a month which is less than I would get on marketplace for free!! We all know that it’s a numbers game-the more leads you get the greater chance of signing. There were so few leads and many leads didn’t even write back after the initial contact. We have had to hire an outside agency to market because we were getting so few leads. We are a small real estate company and have been paying 800$/month for almost a year-a lot of money for a small company. We made the mistake of getting a 12-month contract. Needless to say, we are not renewing.

Kevin @ Avere did so good!!!

Mice, Mice, Mice, Mice, Mice, Mice, Mice, Mice. Mice in the kitchen, Mice in the living room, Mice on the sofa, Mice in the dining room, Mice in our bedroom. Mice in our beds. Small Mice, big Mice. Smart Mice that avoid poison, bait and traps so you they have been around for a while and been through some stuff. Keep searching for home because this one belongs to the Mice. RUNNNNNN. Mice, Mice, Mice, Mice, Mice, Mice, Mice, Mice.

Virtually impossible for a landlord to have incorrect information on listings corrected. Also, paid for a $300+/month subscription for six months that is only good for one building. We listed a 4-unit building that is now fully rented, and we can't transfer the subscription to another building, therefore continuing to pay for a building we no longer need to advertise. And now in the future, we won't be able to update those listings that will forever continue to show at the wrong rents. If you're a landlord considering Apartments.com I urge you to never even get started or post anything to their site. I prefer no listing than a wrong listing that you have no control over. There are plenty other solid and more effective websites to list your properties. We track our leads and Apartments.com accounts for only 4%. Not worth the money and the hassle.

Virtually no leads, false statistics/feedback on the listing, over-prices premium listing fees, and the inability to write a review on their website unless you are advertising a certain number of units simultaneously. This website is a scam, and response time is slow and tedious. Use Zillow!

This website has the worst user interface known to human kind. It is impossible to navigate, and even when you do navigate it with customer support it's still wrong. It won't let me list my apartment for rent, it keeps swapping apt 2 and 4, etc.... not sure how this works