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Anker SOLIX US Reviews | Read Customer Reviews of ankersolix.com

Home
Electronics & Technology
Appliances & Electronics
Anker SOLIX US

Anker SOLIX USReviews of ankersolix.com

4.2795 reviews
Appliances & Electronics

Anker SOLIX US4.2

Reviews795 About Contact

Overall score

4.2 out of 5

Great

Average of 795 reviews

Distribution

5★73%
4★6%
3★2%
2★3%
1★15%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 988-5541
ankersolix.com
[email protected]

About Anker SOLIX US

At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.

Anker SOLIX US (ankersolix.com) has 795 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: ankersolix.com
Website: ankersolix.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 24% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Anker SOLIX US reviews

795 approved reviews, newest moderated first

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Jennifer
Mar 15, 2026
Great company
Great company, responsive with questions and concerns
Report
Thomas C.
Mar 14, 2026
Great customer service!!
Customer service handled small issue that was resolved quickly! Very happy with our 3800 plus and extended batteries. Great product!!
Report
Quintin
Mar 14, 2026
Great product quality and customer…
Great product quality and customer service.
Report
Samantha
Mar 13, 2026
Well…we got it
Well…we got it. The installer has yet to get back to us so for now it’s just a bunch of boxes sitting everywhere!
Response from Anker SOLIX USMar 16, 2026
Hi Samatha, We’re very sorry to hear about your experience with installtion. We completely understand your concerns and would like to help resolve this for you. We have reviewed your order information, and our official Anker SOLIX support team will reach out to you directly via email to follow up and help resolve this matter as quickly as possible. In the meantime, we kindly recommend reaching out to our official support team at [email protected] with your issue. This will allow us to better understand your situation and assist you as quickly as possible. Thank you for bringing this to our attention. We truly value your feedback and hope to have the opportunity to support you further. Best regards, Anker SOLIX Customer Support
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Brad
Mar 13, 2026
Fantastic product at a great price.
Fantastic product at a great price.
Report
Mr Ken H.
Mar 13, 2026
Easy to find what was required
Easy to find what was required. Backup for house appliances. Shipping was good.
Report
Don M.
Mar 12, 2026
Good product. Bad website
Good product, but too heavy for old people. Your website labelled the generator adapter differently (bypass vs generator adapter) in different places. Need to be able to search the website by part number. Send printed manuals with the equipment. We had ice storm. No power or internet.
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F. S.
Mar 12, 2026
Wenn man keine Probleme mit dem Produkt…
Wenn man keine Probleme mit dem Produkt hat, ist alles ok. Wenn doch mal etwas sein sollte, wird man allein gelassen, mit KI abgespeist und gibt dann notgedrungen auf. Ganz üble Masche von denen. Ich kaufe nichts mehr bei denen
Response from Anker SOLIX USMar 13, 2026
Sehr geehrte Damen und Herren, es tut uns sehr leid zu hören, dass Sie negative Erfahrungen mit dem device gemacht haben. Wir verstehen Ihre Bedenken voll und ganz und möchten Ihnen dabei helfen, eine Lösung zu finden. Derzeit konnten wir Ihre Bestelldaten mit den vorliegenden Informationen nicht ermitteln. Wir haben bereits versucht, Ihre Daten über die Plattform anzufordern, um Ihnen einen angemessenen Kundenservice zu bieten. In der Zwischenzeit empfehlen wir Ihnen, sich bitte mit Ihren Bestelldaten an unser offizielles Support-Team unter [email protected] zu wenden. Auf diese Weise können wir Ihre Situation besser nachvollziehen und Ihnen so schnell wie möglich helfen. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Ihr Feedback ist uns sehr wichtig, und wir hoffen, Sie weiter unterstützen zu können. Mit freundlichen Grüßen Anker SOLIX Kundenservice
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