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Anker SOLIX US Reviews | Read Customer Reviews of ankersolix.com

Home
Electronics & Technology
Appliances & Electronics
Anker SOLIX US

Anker SOLIX USReviews of ankersolix.com

4.2795 reviews
Appliances & Electronics

Anker SOLIX US4.2

Reviews795 About Contact

Overall score

4.2 out of 5

Great

Average of 795 reviews

Distribution

5★73%
4★6%
3★2%
2★3%
1★15%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 988-5541
ankersolix.com
[email protected]

About Anker SOLIX US

At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.

Anker SOLIX US (ankersolix.com) has 795 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: ankersolix.com
Website: ankersolix.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 24% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Anker SOLIX US reviews

795 approved reviews, newest moderated first

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Tom
Apr 20, 2026
They were prompt and courteous when I…
They were prompt and courteous when I had an issue with some promotional stuff. I would do business with them again off that experience alone.
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Steven
Apr 20, 2026
Slow response in terms of install
Slow response in terms of install. I’ve been waiting 5 days since initial questionnaire was sent with no response
Response from Anker SOLIX USApr 21, 2026
Hi Steven, Thank you for letting us know about the installion delay, and we’re sorry for the slow response. We understand how frustrating it is to wait—especially after you’ve already contact us—and we take this seriously. We have located your support ticket using your order number. I’ve already notified the dedicated specialist handling your case, and we will contact you as soon as possible to move the installation forward. Thank you for your patience. Best regards, Anker SOLIX Customer Support
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MADISON
Apr 20, 2026
Great Addition to my battery lineup
I already have c1000 added the c200 for shorter trips and am very pleased with it so far. Looking forward to using it in the field with a solar panel.
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Jeffrey S.
Apr 20, 2026
Great product.
This is a great product. Relatively light, long, lasting power, great interface with user. As the price comes down, it will only be better.
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Brian
Apr 20, 2026
I am very happy with my purchase and I…
I am very happy with my purchase and I will be expanding my Anker collection. Thank you for your excellent customer service and satisfaction
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Christphor S.
Apr 19, 2026
Just look back at every single freaking…
Just look back at every single freaking order. I now have everything and it still doesn’t work. And then when I call you guys, I got three different opinions one from your AI one from customer service the other from somebody on the phone or via email. Nobody knows actually how the stuff works together and I swear to God if you took me for thousands of dollars I’ll spend the rest of my life letting everybody know what I think about your company. Not one thing from you guys is working right now just so you know.
Response from Anker SOLIX USApr 20, 2026
Hi Christphor， Thank you so much for reporting the issue to us. We value your experience and fully understand your anger and disappointment after repeatedly trying to use the product without success and receiving conflicting information from various sources. We sincerely apologize again for the inconvenience and time this has caused you. We have escalated your situation and order information to our professional technical team for priority handling and will provide you with a clear and unified conclusion and solution as soon as possible. Please rest assured that if your problem cannot be resolved ultimately, we are willing to assist you with the return/refund process to ensure you do not incur any financial loss. We apologize again and thank you for giving us the opportunity to resolve the issue completely. We will reply to you with the latest progress in your support ticket as soon as possible. Best regards, Anker SOLIX Customer Support
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James B.
Apr 19, 2026
Good customer service and quality…
Good customer service and quality products.
Report
La
Apr 19, 2026
Elke week een fout melding.
10,8 KWH accu pakket besteld die in tweeen geleverd is. Installatie ging goed en heeft zeker 1 week storingsvrij gedraaid. Helaas na 3 maanden in gebruik veel storingen en problemen gehad met de app, P1 meter en de accu's die geregeld opnieuw uit en aan gezet moeten worden. Solix is niet in staat om storingen op te lossen. Het resulteert altijd in apparaat verwijderen en opnieuw toevoegen. (veel installatie werk) Elke week een foutmelding van het een of ander is echt heel vervelend.
Response from Anker SOLIX USApr 20, 2026
Geachte klant, Hartelijk dank voor uw gedetailleerde feedback over uw gebruikservaring gedurende deze periode. Wij stellen uw ervaring zeer op prijs en begrijpen volledig de frustratie en ergernis die u ervaart door de herhaalde fouten, de frequente herstarts en zelfs het meerdere keren verwijderen en opnieuw toevoegen van apparaten. Dit zou niet mogen gebeuren en onze oprechte excuses hiervoor. Om het proces te versnellen, kunnen we uw bijbehorende order-/apparaatgegevens momenteel niet vinden op basis van de beschikbare informatie. Daarom hebben we u om aanvullende informatie gevraagd. We stellen uw reactie zeer op prijs en kijken ernaar uit deze te ontvangen. Zodra we uw informatie hebben ontvangen, zullen we deze direct controleren en zo snel mogelijk een oplossing bieden. Na ontvangst van uw informatie zullen we direct de vervolgstappen in gang zetten en de situatie blijven volgen om het probleem zo snel mogelijk volledig voor u op te lossen. Bedankt voor uw medewerking en geduld. Met vriendelijke groet, Anker SOLIX Klantenservice
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