Anker SOLIX USReviews of ankersolix.com

Good job with the products

The battery drains quick, faster than I ever expected and unless you plug it to your regular outlet the 60w solar panel takes a day to charge(even in direct full sun it will output 20w or less watts...direct sun/no wind/no clouds...very disappointing and kinda useless). This is the first product that doesn't fit with what I'm used to from the Solix line.

Bottom Line Upfront: Anker treats high-dollar, loyal customers like disposable transaction numbers. After spending nearly $10,000 building out Anker power setups for home backup and outages, their customer service completely refused to work with me when the price on the exact same unit dropped by over 33% (a $1,000 difference). IT GETS WORSE!!! Now ANKER is selling this product directly on their website for an additional $200 off for $1799 The Experience: When you invest heavily in a brand's ecosystem… relying on their gear during critical situations like power outages… you expect a basic level of customer retention and brand partnership. Instead, Anker hides behind standard automated policy canned responses. Massive Price Drop: I purchased an Anker SOLIX F3800 Portable Power Station for nearly $3,000 ($2,699 base + tax). Shortly after, the price was slashed by over a third!!! a full $1,000 cheaper on the exact same listing. Refusal to Accommodate: Reached out to AnkerDirect support expecting reasonable customer care for a repeat buyer who has invested five figures into their products. The Response: A generic, copy-paste denial citing strict window policies, offering zero flexibility, goodwill adjustments, or basic care for customer retention. Conclusion: I understand companies have policies, but hiding behind rigid rules while taking a $1,000 premium from a customer who has trusted them with nearly $10k in lifetime purchases speaks volumes about where Anker’s priorities lie. They do not care about long-term customer relationships or brand loyalty once they have your money. If you are planning to invest heavily in power backup gear, be warned: Anker has zero interest in backing up their long-term customers when it matters. STAY AWAY!!! Parent & Sister Ecosystem: Anker Innovations | Fantasia Trading | Anker SOLIX | eufy | eufyMake | Soundcore | Nebula | Mach | Roav | AnkerWork

Excellent products that make my life easier; we recently experienced a power outage lasting over 20 hours, yet I remained connected to the internet and my electronic devices kept working without any issues. I recommend them 100%.

Easy to order, fast delivery to my door. As soon as I got it, I installed the Anker app on my phone and monitored the unit as it charged and discharged itself over the past few days. Everything is working as it should. I love how I can look back at the history of my account and see exactly how much energy I'm using every day. Thank you!

23 Juli de anker max ac 7kw ontvangen. Jammer genoeg niet compleet. Mis de p1 voor de meter. Dus kan je er niks mee. Mail naar anker Ik verwacht alleen nu wel dat ik de single Phase krijg in plaats van dat gratis p1 plugje. Gezien het lang moeten wachten tot het compleet is. Anders gaat gewoon alles retour. Nu 1 ster.....maar dat kunnen er evt 5 worden. Alle gegevens opnieuw naar Anker met foto's,. Maar na 2,5 week nog steeds de gratis p1 niet in huis. Gewoon echt slecht. De prijs van de p1 is bij anker 49 euro. Ga je online kijken zijn er zat andere bedrijven die de anker p1 verkopen voor 25 euro en binnen 1 dag in huis. Pfff spijt dat voor de Anker ben gegaan. nu na ruim 2,5 week na bericht van Anker. Van spijt en we helpen u graag. Mail u gegevens dan kunnen wij wat voor je doen. Nu 2,5 week verder niks ook niet met iets van over 1 a 2 maanden ontvangt dan eindelijk de P1 voor de anker max ac.

The process to order on the Anker site was easy. It arrived without damage and powered up and immediately completed a firmware update. This is my 2nd unit as the first worked so well.

The c1000 expansion battery works better then I expected. I figured adding this would double my capacity which it technically did.... but my run times have atleast tripled. Its either under rated maybe I dunno but I highly recommend! Im currently running a camping setup with fridge intermittent Star link and led lighting at night and im on day 4 going strong