Anker SOLIX USAt Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.
Anker SOLIX US (ankersolix.com) has 795 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
795 approved reviews, newest moderated first
James
Anker has a good reputation and is a trusted brand. The purchase process was easy. Delivery was as described and on time. The product is great. I can’t criticize anything at this point. Very pleased with my purchase.
Talih I.
Hallo, ich habe am 12. Juni 2026 eine Bestellung aufgegeben, die für den 12. Juli 2026 geliefert werden sollte. Aufgrund eines Transportschadens konnte die Lieferung jedoch nicht durchgeführt werden. Es sind nun fast acht Wochen vergangen, und weder die Ware noch mein Geld wurden zurückerstattet.
Response from Anker SOLIX USAug 6, 2026
Sehr geehrte/r Kundin/Kunde, es tut uns sehr leid, von Ihren Erfahrungen mit der verzögerten Lieferung zu hören. Wir verstehen sehr gut, wie frustrierend es sein muss, nach so langer Zeit weder die Ware noch die Rückerstattung erhalten zu haben. Für die entstandenen Unannehmlichkeiten möchten wir uns aufrichtig entschuldigen. Wir haben festgestellt, dass für Ihre Bestellung inzwischen bereits eine Rückerstattung veranlasst wurde. Bitte seien Sie versichert, dass wir den Vorgang weiterhin engmaschig nachverfolgen, um sicherzustellen, dass der Betrag auch endgültig bei Ihnen eingeht. Darüber hinaus arbeiten wir intensiv daran, unsere Logistikprozesse weiter zu verbessern, um zukünftige Verzögerungen zu vermeiden und unseren Kundinnen und Kunden ein deutlich besseres Einkaufserlebnis zu bieten. Unser offizielles Anker SOLIX Support-Team wird sich direkt per E-Mail mit Ihnen in Verbindung setzen, um den Fall weiter nachzuverfolgen und Sie so schnell wie möglich zu unterstützen. Vielen Dank für Ihre Geduld und dafür, dass Sie uns auf dieses Problem aufmerksam gemacht haben. Mit freundlichen Grüßen Anker SOLIX Customer Support
Eric B.
Ordering was easy. Reviews show that Anker is one of the best solar generators available. The S2000 I got is great; I charged it up and it ran my stand up freezer for 2 days. The C1000 is also well rated.
MargieV
I currently have the Anker Solix F3800+ and I am having massive problems with one of the ports and the physical power button on the unit not turning off. Not only am I having issues with the port, I am also having issues with both the Technical Team and Management Team from Anker. I have expressed to them that there is a problem. This actually began July 13 of 2026, and has continued on with no resolve. They have had me do ridiculous amount of test. I have completed those for them, uploaded information for them, and have not been able get any assistance from either the Technical Team or the Management Team. I am at a point now, where I am wondering what I spent this money for. We had tornados here in the state of Illinois, and only one of the ports worked, even though they had swore that it was not an issue. Information regarding this has continued to be sent to them, to no avail. They do however, continue to ask you to perform the same test they have asked for, and test that have been completed, with the results being upload and emailed to them. I would suggest that prior to ordering this equipment, you definitely check the reviews. While the equipment works, the ports do not work simultaneously, and that can be a Hugh problem when you are attempting to use the power station during bad weather. I have notified them that I am leaving this review. Since Anker has said they have no information, perhaps this can assist them in finding it: Regarding the response from Anker, here we have taken your exact update regarding the live storm test and sent it directly to Anker's management team under their primary ticket (ANKER-TNL4562881950)
Response from Anker SOLIX USAug 5, 2026
Hi Margie, We’re very sorry to hear about your experience, and we sincerely apologize for the continued frustration caused by the port issue on your F3800+ and the delay in getting effective support. We completely understand how serious and upsetting this is. We also understand how disappointing it must be to have already completed multiple tests, uploaded information, and still feel that your case has not been properly resolved. At the moment, we have not yet been able to locate your full order details based on the information currently available through the platform. We have already attempted to request your information through the platform so that we can provide the appropriate after-sales support. In the meantime, please feel free to contact our official support team at [email protected] with your order details, so we can better review your case and help follow up as quickly as possible. Thank you for bringing this matter to our attention. We truly value your feedback and sincerely hope to have the opportunity to support you further and improve your experience. Best regards, Anker SOLIX Customer Support
Ken in S.
good product, reasonable response to a problem with the initial shipment
Dennie
Wonderful customer service!! My F3000 is a fantastic device!! I actually had a power outage a few day after getting mine. It was only a few hours, but I had a fan and internet as well as my fridge!! Worked flawlessly!!
James
Giving me explicit directions. Answering every question.
David
I purchased two Anker S2000 portable power stations. These add to my existing Anker SOLIX C1000 Portable Power Station for my home as backup in case of power outages. The new items arrived promptly. I appreciate their form factor and functionality.