Ana LuisaReviews of analuisa.com

I bought a pair of earrings that were supposed to be for an adult female, and received a pair of earrings that were so tiny that that they could easily be worn by an INFANT. The misrepresentation in the online ad is despicable. Trying to return the item was an experience that I hope to never go thru again. To date, and after several emails and phone calls (that went straight to voicemail); I have had to return the item at my own expense in order to meet the return criteria. I can't wait to see if I actually receive a refund!

Don't normally write reviews but felt I should in this case. Whole experience was very good but I ended up with a problem with the earrings' backings on one pair I'd gotten. I let customer care know about this and they sorted it out asap, and with a really nice manner. Thanks Lesley. I gave some jewellery as gifts at Christmas and they were really well received. Also delivery very quick to Europe. Faster than many more local brands!

Can't recommend this company and their gorgeous jewellery enough! Ordered for the first time, had an issue when the order arrived as the sizing was wrong, emailed them about it, there were no quibbles and it was quickly and easily resolved. The jewellery is beautiful, speedy delivery and will definitely be purchasing more!

otimo, muito bom

I bought the puffed heart on the paperclip necklace. It is lovely! I recently purchased some solid gold necklaces from elsewhere and the Ana Luisa necklace looks every bit as good as the solid gold. I love it. Wish I could post pictures.

OMG I can't believe someone had a bad experience with Ana Luisa I've had stellar experiences with them OMG I ordered every day really I love their pieces they have quality work I haven't ordered in a while BUT holidays are here I'll be ordering again every day I have on a pair of there earrings now that I never take off Thank you, Ana Luisa

My go-to for birthday and holiday gifts. Such great prices and styles that everyone in my life -- from brother to grandmother -- can wear!

Obsessed with all my stuff from them. I actually made a mistake with my order and customer service emailed me back super fast and fixed the problem. So nice to know that my earrings are super cute and were totally carbon neutral!!