Ana LuisaReviews of analuisa.com

I used to be a huge fan of Ana Luisa. Must have spent a few hundreds of dollars on the site. However. recently, an adjustable ring I bought snapped in half during the second time that I’ve worn it ever. And my Toda earrings - which I’ve had for less than a year - had 3 gems fall out. I’ve tried posting reviews to warn people of the quality of these products on the Ana Luisa website, but they never get successfully posted. Other reviews on Trustpilot say the same thing about their poor quality and sketchy review system. BE AWARE!!

I was really impressed with Ana Luisa. The customer service was excellent dealing with an issue I had would definitely shop again.

Rings are not true to size. Expensive returns from uk. I was told they hadn't received my return so I lost £42. Don't buy, the customer service is terrible!

My husband bought me the mini hoop huggers. I was so excited, all the reviews raged about leaving them in your ears and forgetting about them for a few days. One ear infection later and some rusted earrings … such a waste. Would not purchase from again.

Well i was a fan of ana luisa until recently. I purchased these bold gold hoop earrings. I wore them once for a meeting then when i went to put them on for the second time one of the earrings broke. So that sums of the quality they speak so highly of. I will not be buying anything else from them. No thank you. You have lost me as a customer. Also i contacted them 3 times via email. No reply. They have no good sense of customer service. Ana luisa will not make it far in business, you already breaking major rules my friend. Thanks for nothing and bye!

i got sent incorrect size and product twice already and one clasp didnt work properly and close but they replaced that one. hoping this issue doesnt happen each time as i paid $149 for that ear ring and never got the right size... asked them for refund or to please swap with necklace

The quality is so cheap, at least what I ordered. I ordered a "gold" necklace with a gemstone. The stone was very pretty, but the chain and the gold that was holding the stone seemed like PLASTIC. Why did I pay $76 for something that looks like plastic? I have other gold necklaces that I compared it to, and it looks like costume jewelry next to those necklaces. It doesn't look or feel like anything remotely resembly gold. I've found better price & quality with Etsy sellers.

The photography on the website is great. The designs are cool and modern. The tiny canvas pouches the products came in were cute too. But the products are low quality. The “gold” color seemed to have faded before my order even arrived. They are in the faintest gold shade one could find. I got two pairs of earrings and a necklace on sale for about $180. I would not have gotten these if I saw them in a shop for this price and definitely not at full price. There is also a big sticker on the back of the necklace that says Made in China. This further dampened my confidence in the quality of the products.