Ana LuisaAna Luisa crafts high-quality, affordable jewelry essentials that stack up to real life. Tarnishproof, water-resistant, hypoallergenic: our pieces are engineered to withstand daily wear and are designed to be the foundation of your daily stack. Like your favorite pair of denim or trusty white tee—Ana Luisa is your jewelry uniform.
Ana Luisa (analuisa.com) has 693 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Victoria
One of my packages was missing an order and one of the bracelets was damaged. I reached out & the customer support team immediately sent me 2 replacements! I’ve bought ~4 pieces from this brand and I love them! No problems so far.
customer
Équipe en or !
Sally R.
Beautiful initial necklace. Great customer service . Delivery as stated .
Sylvia K.
Literally best customer service for a beautiful jewelry brand!
Kristin
I have been purchasing from Ana Luisa for a short time and have loved everything I’ve received, all high quality pieces that I wear nonstop including in the shower with no discoloration or tarnishing. Recently I got a pair of hoops and one was a tiny bit loose closing so I ended up losing one the first day I wore them. I contacted support to see if I could purchase just one earring to replace the lost one. Customer service was quick to reply on a holiday weekend and offered to replace the pair for me. They were sent out that day. Above and beyond customer service! Thank you.
customer
Fabulous customer service. One of the earrings turned up missing a stone. I took a picture and emailed through querying what I should do, and they came back saying they would send a replacement straight away. The customer service rep Maria was lovely, and helpful :)
Laura G.
Great product and great customer service I have ordered from Ana Luisa twice. First the Venus earrings a couple of years ago and about a year ago the Tia Mini Hoops. The Venus earings remained looking brand new for two and a half years with basically daily wear. Then the platting started to rub of slightly also the clasp got quiet loose. That's also the reason I eventually lost one earring. I think for the price that is amazing. Next I ordered the Tia earrings. Sadly here the platting has now started to come of. Since Ana Luisa offers a two year warranty I reached out. Even though I didn't have my original order number anymore, just an email asking me to review the earrings, I was able to get a replacement after sending a screenshot of the email and pictures of the defects. Costomer service responded very quickly and were super nice/helpful. Will order again, when I need new earrings :) Update: I've had my secound pair of Tia earings now for about 6 months and they are sadly also starting to tarnish...
Brian M.
I needed extra support during my purchase and exchange (for a larger size ring). Ana Luisa made that extremely easy.
