AmpereReviews of ampere.shop

It’s been a year since I ordered mine January 2024 and I have still not gotten my glasses.

Bought the Dusk RX via their Website (not via Kickstarter). After a year of no updates I requested to cancel my order through their support. I was offered a few percent off but declined and told them to proceed with the refund instead. Allegedly, the refunding via PayPal failed and their "finance team" is working "hard" resolving this issue. For 2 whole months now. Even after providing an alternative way to refund, nothing has happened as of yet. I will most likely have to go the legal route now. tl;dr: Don't buy from them. Edit 24.02.2025: I just recieved the full refund after threatening legal action multiple times by now. Maybe this is not fraud but just a completely disfunctional company.

Backed their Horizon charger in October of 2022. Was supposed to be delivered mid 2023. Delay after delay. Still no product and no update to the backers on Indiegogo since January 2024. Do not trust them. They had good service and products in the past but that has since changed. I fear all of us who backed the charger project have been duped and they used our funds to market their new Dusk/Chamelo glasses.

I've waited 2 years but it is time to call it. Ampere's Horizon product on Indiegogo is Scamware. I paid $298 USD back in 2022. Have never received a thing. I can now buy a better product for $40 on Temu. Blatant fraud.

Bought there ampree sunglases rx with all acessories, been about year no real updates, so i try to cancel get refunded, they sent refund for glasses only, waited about 10 days, refund says transaction failed. They said they sent refund for accessories and thin lenses, but I got no way checking on it, never recieved email like last time. And it not pending on credit card. So it looks like they just canceled my order and stole all my money. Would not do buissnes with them.

Horizon 3-in-1 magsafe portable charger campaign on Indiegogo was a total failure. Company refuses to provide refunds, has not provided an update in almost a year. Product was due out in March 2023 and it is now over 21 months late. The product is essentially obsolete anyways. Sometimes things don’t work out but the real issue is that Ampere refuses to update its backers with any real information. They have a bot or uninformed person posting replies to the many disappointed and irate backers telling them updates coming soon. For over 8 months!! Ampere is an untrustworthy business who does not care about its customers. They represent the worst in business practices and should be studied by other companies on exactly what you should not do if you want to build a healthy business.

Backed them on Indiegogo for the following item. October 18, 2022 Horizon: MFi & MagSafe 3-in-1 Wireless Charger $229USD Paid 1 x Horizon Travel Bundle $200 OFF Estimated delivery: March 2023 No updates provided. After the campaign ended they sent emails asking for backers for an early ipo discount. This company is full of scammers. Even though crowd funding is a risky chance they hyped everyone up for a short period and left us all out to dry. I was a devoted customer till I saw no outcome for the product and now they are using a different name and selling as chemelo.

Enough is enough, almost 12 months or a year now still haven't heard any update or news for my preorder Dusk RX. This company lack of communication, send them few emails and never reply. I just want to cancel the order and have my money back. My order is #42004, I completely lost my trust to your business. Update *08 Nov 2024 After back and forward the refund has finally came through. Thanks James for the assistance and I can confirmed that he kept me in the loop with the updates.